Search

Jobs

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

DynamicNext

Compare button icon Compare button icon Compare
5.0

based on 2 Reviews

i

This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
filter salaries All Filters

8 DynamicNext Jobs

Customer Support Executive (Games)

DynamicNext Technologies Pvt Ltd

 · 

5.0

 based on 2 Reviews

0-3 years

Kochi

1 vacancy

Customer Support Executive (Games)

DynamicNext

posted 3+ weeks ago

Job Role Insights

Key skills for the job

Customer Service Social Media Marketing Game Development Operating Systems Good Typing Speed RPG

+ 1 more

Job Description

We are seeking a Game Support Executive who will bring strong customer service skills and a positive attitude to our team. We are especially interested in avid gamer and mobile game enthusiasts. As a Game support Executive at Dynamicnext, you will be the first point of contact for players and will be a critical brand ambassador.
Your role:
  • Supports game players via email, forums, chat, ingame and social media channels.
  • Identify player s needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Give accurate and real-time responses to player inquiries
  • Keep accurate detailed notes per intake
  • Offer inputs and player behaviour insights based on interactions to Production team
  • Escalate issues to appropriate teams when necessary
    •  
    Qualifications:
    • One or more years of experience in customer service is preferred
    • Knowledge and passion for mobile games (especially MMO, RPG) is a must
    • Experience using various Operating Systems and documenting tools
    • Excellent typing speed, verbal and spoken English skills
    • Good comprehension and documentation skills
    • Ability to maintain poise and a professional attitude during periods of high complaint volume
    • Ability to communicate effectively and professionally with others, from customers to coworkers
    Note:- Preference will be given to candidates from Kerala. Salary is not a constraint for the right candidate.

    Employment Type: Full Time, Permanent

    Read full job description

    What people at DynamicNext are saying

    DynamicNext Benefits

    Free Transport
    Child care
    Gymnasium
    Cafeteria
    Work From Home
    Free Food +6 more
    View more benefits

    Compare DynamicNext with

    TCS

    3.6
    Compare

    Accenture

    3.7
    Compare

    Wipro

    3.7
    Compare

    Cognizant

    3.7
    Compare

    Capgemini

    3.7
    Compare

    HDFC Bank

    3.9
    Compare

    Infosys

    3.6
    Compare

    ICICI Bank

    4.0
    Compare

    HCLTech

    3.5
    Compare

    Tech Mahindra

    3.5
    Compare

    Genpact

    3.7
    Compare

    Teleperformance

    3.9
    Compare

    Concentrix Corporation

    3.7
    Compare

    Axis Bank

    3.7
    Compare

    Amazon

    4.0
    Compare

    Jio

    4.1
    Compare

    iEnergizer

    4.7
    Compare

    Reliance Retail

    3.9
    Compare

    IBM

    4.0
    Compare

    LTIMindtree

    3.7
    Compare

    Similar Jobs for you

    Customer Support Executive at IEXCEL Learning Solutions

    New Delhi

    0-1 Yrs

    Not Disclosed

    Customer Support Executive at Rapsys Tech Solutions Pvt Ltd

    Bangalore / Bengaluru

    0-2 Yrs

    Not Disclosed

    Customer Support Executive at Livekeeping (An IndiaMART Company)

    Noida

    1-3 Yrs

    Not Disclosed

    Customer Support Executive at Mediacle Technologies LLP Private Limited

    Bangalore / Bengaluru

    1-3 Yrs

    Not Disclosed

    Customer Support Executive at Sids Farm

    Pune

    0-2 Yrs

    Not Disclosed

    Voice Customer Support Executive at staffcloud.biz

    Gondia,maharastra

    0-1 Yrs

    Not Disclosed

    Customer Support Executive at OnActive

    Jaipur

    0-1 Yrs

    Not Disclosed

    Customer Support Executive at Livekeeping (An IndiaMART Company)

    Noida

    1-3 Yrs

    Not Disclosed

    Customer Support Executive at OnActive

    Jaipur

    0-1 Yrs

    Not Disclosed

    Customer Support Executive at OnActive

    Jaipur

    1-6 Yrs

    Not Disclosed

    Customer Support Executive (Games)

    0-3 Yrs

    Kochi

    Customer Service, Social Media Marketing, Game Development +4 more

    3+ weeks ago·via naukri.com

    UI / UX Designer (Games)

    3-6 Yrs

    Kochi

    Adobe, UX Design, UX +15 more

    3+ weeks ago·via naukri.com

    Senior Game Developer (Unity)

    4-9 Yrs

    Kochi

    Medical Coding, Manual Testing, Software Configuration Management +6 more

    3+ weeks ago·via naukri.com

    Character Artist 3D (Games)

    4-9 Yrs

    Kochi

    Manual Testing, Supervision, 3D Animation +5 more

    3+ weeks ago·via naukri.com

    Cloud Administrator (AWS,Python,Docker)

    4-9 Yrs

    Kochi

    Medical Coding, Software Configuration Management, Python +5 more

    3+ weeks ago·via naukri.com

    UI / UX Designer ( Games )

    3-5 Yrs

    Kochi

    User Interface Designing, Product Design, Game Development +5 more

    3+ weeks ago·via naukri.com

    Senior Game Tester ( QA )

    2-6 Yrs

    Kochi

    Manual Testing, Database Management, Training +3 more

    3+ weeks ago·via naukri.com

    Python / NodeJS Developer

    4-9 Yrs

    Kochi

    Python, Backend, Front End +6 more

    3+ weeks ago·via naukri.com

    Jobs from Similar Companies

    Dynamicnext Jobs by Locations

    write
    Share an Interview