Accountable for strategic, end-to-end design of global KYC processes driving data reuse and automation throughout the workflow
Leading / facilitating virtual process modelling workshops, responsible for graphically representing how business is done (as-is) or how business is to be done (to-be) across a business unit, country, regions or globally, using BPMN2.0 and applying the banks modelling standards
Defines, measures, and explores current state processes to agree areas for simplification, standardisation and/or automation using methodologies such as Lean Six Sigma
Determine migration tollgates including dependencies on data strategy; screening rationalisation & performance; Event Driven Review effectiveness; Implications of Account Activity Review; Requirements on Preventative Controls; Fulfilment effectiveness.
Validate the regulatory and policy environment through partnership and syndication of plans, partnering with technology and business stakeholders to define implementation options and roadmap
Devise impact assessment of approach in collaboration with Process Optimisation /Management, Product Owners and Production Steering stakeholders
Provide fact-driven root cause analysis and hypotheses based on data analysis to discover areas that need improvements
Your skills and experience
Prior experience and subject matter expert in Client Lifecycle / KYC
Must have strong organisation skills, a proactive approach with the ability to work under pressure and within tight deadlines with no loss of accuracy with an ability to work independently, attention to detail and can multi-task
Ability to conduct problem solving sessions and drive design focused outcomes
Excellent relationship management and influencing/negotiation skills, including those located remotely
Experience in using lean processing methodologies such as Six Sigma; Robust attention to detail with competency in analytics / statistics
Experienced in business process modelling of large complex processes using an enterprise modelling tools
Behaviour skills
Excellent communication skills (verbal / written and facilitation) with ability to converse clearly with stakeholders from all cultures and levels within organisations
Robust attention to detail with competency in analytics / statistics
Excellent Stakeholder Management skills
Excellent attention to detail and analytical skills
Ability to work well in a global and virtual team, under pressure and multi-task
Desire to work in a fast paced, challenging environment
Self-motivated, independently, fast thinking, dynamic with exposure to internal and external stakeholders
Experienced in working in a diverse, multicultural global organisation
How we ll support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs