Data input & approval of Account opening, maintenance process & SSI functions in downstream system.
Ensuring the processing guidelines (KOP) are followed with diligence.
Monitoring the mailboxes in terms of processing and queries.
Participating in employee engagement activities & effective participation in team huddle and contribution in regular meetings.
Ensuring the mandatory trainings are completed within the time.
Leaves and breaks needs to plan in line with process deliverables, ensuring timely updates on HR- Workday.
Meet productivity target of 100% and makes sure the 2 eye processing is completed within agreed SLA & 100% accuracy.
Assisting the team and the process in reviewing the KOP.
Control:
Account opening, maintenance process & SSI has to be followed as per CAM KOP.
Owning the issues, resolve it on priority and escalating wherever required as per escalation matrix.
Change:
Identify possible automation opportunities and reduce manual intervention.
To work in the direction of finding process gaps and ideas to remediate the same.
Your skills and experience
Domain Skills
Minimum bachelor s degree or equivalent in relevant field
0.6 to 6 years of work experience in corporate Banking
Knowledge of GTB products
Ability to read and understand Board resolution
Experience of managing Indian Stakeholder (Mandatory)
Experience of managing through the regulatory and internal/external audit
Mandatory Saturday working as per business requirement.
Basic knowledge of Banking operations/Financial Products (Fixed income cash & derivatives Financial Products and financial instruments including Futures, Options, Swaps).
Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.)
Good communication skills. Interaction with the Middle Office and/or Clients to ensure the timely and accurate processing of all life cycle events.
Must be able to work well and adapt to change in a fast-paced environment
Ensure that all work is delivered, meet the agreed production standards, and SLA timeframes & responsible for all process related MI reports
Adherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control.
Keep team management informed of status of cases and proactively identify and flag issues.
Creating the EOD (Log reports) for the transactions processed on a daily basis. Ensure EOD controls
Should be flexible in working hours, also should be able to support in different time zones on rotational basis
Able to work under pressure and against challenging timescales.
How we ll support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs