Duty Manager

Job Title: Duty Manager

Job Description:

We are seeking an experienced and highly motivated Manager to oversee the daily operations of our spa. The Manager will be responsible for managing staff, developing and implementing spa policies and procedures, creating and managing budgets, and ensuring that the spa meets its revenue targets. The ideal candidate should have excellent organizational, leadership, and communication skills, as well as a proven track record in the spa industry.

Responsibilities:

Manage staff, including hiring, training, delegating, improving performance, firing, and other staff interactions

Oversee daily operations and ensure that the spa runs smoothly and efficiently

Develop and implement spa policies and procedures

Create and manage budgets, ensuring the spa meets its revenue targets

Oversee the development of new spa treatments and the marketing of the spa

Maintain inventory and order spa supplies from vendors

Monitor inventories and ensure that the spa complies with all state and local health codes

Supervise the maintenance of the facility and ensure that all safety procedures are followed

Organize workday schedules and manage staff-related issues

Tend to the needs of guests and strive for a quality experience for every guest

Work as part of the executive team at a larger business, such as a hotel or resort with a spa

Requirements:

Bachelor's degree in hospitality management, business administration, or a related field

Proven experience working as a spa manager, spa director, or in a similar role in the spa industry

Excellent organizational, leadership, and communication skills

Experience with budgeting, inventory management, and health and safety regulations

Ability to effectively manage a diverse team of employees

Passion for delivering exceptional guest experiences

Commitment to continuing education and staying current with industry trends. Role & responsibilities