8 DSS Imagetech Jobs
2-3 years
Mumbai, Hyderabad / Secunderabad, New Delhi + 2 more
1 vacancy
Product / Application Specialist - Cytogenetics
DSS Imagetech
posted 3d ago
Flexible timing
Key skills for the job
Delhi / Bangalore / Mumbai /Chennai / Hyderabad
Clinical Diagnostics - Molecular DGM-Group HeadJob Description:
Looking for an application/ product specialist to play a crucial role in promoting and supporting our cutting-edge molecular diagnostic products primarily our cytogenetic solutions. This position requires a deep understanding of molecular biology, excellent communication skills, and the ability to educate and assist healthcare professionals in the effective use of our diagnostic solutions. He/She will work closely with the sales team, marketing department, and technical support to ensure customer satisfaction and drive product adoption.
Key Responsibilities:
Product Expertise:
Develop and maintain a deep understanding of the companys molecular diagnostic products and their applications in the field of cytogenetics
Stay current with industry trends, competitor products, and advancements in molecular diagnostics.
Provide technical support and training to healthcare professionals, laboratory personnel, and sales teams.
Address and resolve customer inquiries, issues, and concerns promptly and effectively.
Conduct product demonstrations and presentations to potential and existing customers.
Collaborate with the sales team to develop strategies for promoting molecular diagnostic products.
Assist in the preparation of sales proposals, presentations, and marketing materials.
Participate in sales meetings, conferences, and trade shows to represent the company and its products.
Helping the Sales Team to achieve the targets for the molecular products.
Collect and analyze customer feedback to inform product development and improvements.
Work with the product management and RD teams to identify and prioritize product enhancements.
Develop and deliver training programs for internal teams and external customers.
Create educational materials, including user guides, technical bulletins, and online resources.
Regulatory and Compliance:Ensure all product-related activities comply with relevant regulatory requirements and quality standards.
Assist in preparing documentation for regulatory submissions, if required.
This job description is intended to outline the general responsibilities and qualifications for the position of Application Product Specialist - Molecular Diagnostics (Cytogenetics) It is not an exhaustive list and may be subject to change based on the companys needs.
Graduate or post-graduate in Human Genetics/Cytogenetics or related field. A Master s or PhD will be preferred.
Minimum of 2-3 years of experience in cytogenetics, laboratory work, or a related field
Knowledge of FISH, Karyotyping is a must.
Previous experience in a customer-facing role such as sales, technical support, or product management is a plus.
Additional Skills (If Any):
Skills: Strong understanding of cytogeneticsProven research communication skills preferable including presentation skills
Ability to explain complex scientific concepts to a non-technical audience.
Strong problem-solving skills and the ability to handle customer issues with patience and professionalism.
Ability to travel as needed to support sales efforts and attend industry events.
Detail-oriented with strong organizational skills.
Proactive and self-motivated with a customer-centric approach.
Ability to work independently and as part of a team.
Strong interpersonal skills with the ability to build and maintain relationships with customers and colleagues.
Employment Type: Full Time, Permanent
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Good growth opportunities.
Unnecessary groupism.
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