E Commerce Executive

Role & Responsibilities

• Managing warehouse in compliance with companys policies and vision
• E-com B2C Order return process on day-to-day basi
• Daily sales return analysis, both direct and indirect returns
• SPF claims process for wrong product and transit loss
• Tracking unclaimed sales returns from the individual customer portal on day-to-day basis
• SPF claim monitoring and required to coordinate with customer on daily basis for rejection of SPF claim
• Daily/Weekly and Monthly Reports on Returns and SPF claims

Leading a team, assigning tasks, and implementing procedures to optimize warehouse processes.

Preferred candidate profile

Perks and benefits