Customer Relationship Executive

Job Description :

• Responsible for handing entire CRM Post sale activities from onboarding to 1st bank disbursement.
• Preparation and issue of Allotment Letters, Demand Letters, Reminders and Agreement of sale with due diligence
• Ensure follow up for customer documents collection and home loan processing
• Prompt Follow-up with customers for instalments payment due & overdues
• Prepare MIS reports of payment receivables, outstanding etc
• Coordinating with Sales team & Accounts Team regularly with regards to payments clearance & customer account reconciliations
• Respond and resolve all kinds of customer queries and concerns to the complete satisfaction of customers

Skills Attributes:

• Good English communication (Oral & Written)
• Good working knowledge of Ms-Excel and Ms-Word
• Strong understanding of process documentation.
• Understanding of bank related processes for disbursing loans to customers by banks.
• Basic understanding of real estate products and finishes will be an added advantage.

WhatsApp your CV : +916366967335

location: Whitefield Bangalore.