Data Engineer

About Dialpad. Ai that means business. Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more

About The Team. Dialpads Data Team brings together business expertise and advanced analytics skills to enable business teams to identify improvement opportunities that translate into new opportunities and results

The Data Engineer team will architect and craft the data platform to empower and implement data applications, including data ingestion framework, Data Observability, Data Quality, Anomaly detection, Data Lake/Data warehouse, business intelligence, APIs and reporting systems. The team will improve data platform performance and reliability, and opportunities to collaborate with industry standard innovative technology partners and authorities to improve efficiency through automation

This hands-on role focuses on implementing data platform vision, planning and carrying out the roadmap to enable platform capabilities

What Youll Do. Implement Data Ingestion, transformation and data quality frameworks in Realtime and Batch. Design and develop cloud data platforms Tools and Capabilities to support teams to enable self-service capabilities

Write in Python, Java or other languages to deliver a wide variety of data services. Building tools to accelerate data ingestion and transformation with lineage, data security, data privacy protection

Improve data quality by using & improving internal tools/frameworks to automatically detect Data quality issues

Collaborate with Product Owners to apply Dialpads agile processes and be responsible for the initiation, delivery, and communication of projects for the partner organizations. Willing to work across multiple time zones

Understand and gain solid understanding of the team's technology stack and instance strategy to align with the software development lifecycle

Contribution to the documentation, release notes, documentation reviews to guide others and improve their performance

Building high quality monitoring, sets and communicating reliability requirements and coaching junior members of the team including extended teams

Keeping security for both data in transit and data at rest, and compliance (PII, PCI, CCPA, SOX, GDPR etc.) in mind

This position reports to our Sr. Manager Data Engineering, with day-to-day direction and guidance on projects given by the local team lead, and will be based in our Bangalore, India Office. The requirements for this role is to be in office at least 2-3 days a week

This is a contract position for one year with high potential to be hired full time after one year**.

Skills Youll Bring. 5+ years of technology industry experience. Proven track record writing data algorithms and pipelines

Proficient experience writing python, java or Scala

Experience on any of these cloud platforms (GCP, AWS, Azure). Experience with BigQuery, Spark or Databricks, or Redshift. Experience working with data visualization tools like Domo, PowerBI, Tableau, or Looker. Experience with Git

Experience in big data platform implementations

Dimensional modeling knowledge

Other Qualifications. Experience in query optimization

Familiarity with orchestration tools (Dagster and Airflow preferred)

Familiarity with modern data stack (Fivetran, DBT, Bigquery or equivalents)

Familiarity with Data pipelines or CI/CD implementations (Preferred)

Quantitative graduate degree (is a plus)

Master Degree or higher in Computer Science/Engineering or directly related experience

Culture. Weve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent

Compensation And Equity. Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success

Diversity, Equity, and Inclusion (DEI) at Dialpad. At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, its our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers

Dont meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment

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