Customer service representative

DialDesk is looking for Customer service representative to join our dynamic team and embark on a rewarding career journey Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner

Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty

The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns

Good communication, interpersonal, and problem-solving skills are essential for this role