Global Client Lifecycle Management SME, AVP

Job Title: Global Client Lifecycle Management SME, AVP

Role Description

Deutsche Bank Private Bank (PB) Chief Operating Office

KYC & COO Findings Management

This role reports into the Global COO Private Bank Division and is responsible for handling Change the Bank (CtB) projects in AML / KYC domain at a global level to review and support the Target Operating Model. It will involve engaging and supporting policy working groups to clarify regulatory requirements within the regions supported and link these changes to training, technology and MI pillars for standardization and continuous enhancement.

Your key responsibilities

As part of the Deutsche Bank PB, we are seeking to hire qualified candidates to with experience in the following functions:

• Ability to coordinate with stakeholders across several locations to drive change management requests
• Hands-on experience in process revamp and UAT testing for new tech upgrades
• Coordinate with several stakeholders, not limited to: Coverage teams, AFC and QA, Global KYC teams (policy, process, management), Audit etc. to ensure that KYC processes are running with the necessary quality
• Ability to deliver Key Performance Metrics to Senior management
• Ability to translate outputs into deliverables and actions. Ensure that the actions are followed through and measured
• Ability to guide in terms of policy/process queries

Your skills and experience:

A Post-graduate/Graduate degree in Finance, Business or Economics with a deep understanding of AML, KYC, Financial crimes, and other regulatory requirements (preferably in Private Banking) is what we are looking for in the ideal candidate. Due to the nature of the job, you should have the following skill sets:

• Relevant experience in Client On-boarding processes / Periodic KYC review and requirements
• Proven track record in handling big teams and the ability to deliver under high pressure
• Ability to work independently, as well as in a team environment, initiative driven and proactive approach, prioritizes multiple tasks, and meets strict deadlines
• Experience in documenting processes to comply with the regulatory guidelines
• Excellent communication skills, (written and verbal) with an open-minded approach and the ability to share information with stakeholders and team members