Operations Manager , VP

The Operations Manager is typically the owner of a department made up of several teams, mainly responsible for oversight and management of those groups and has an expert or deep understanding of the business, process and/or product. Their main responsibilities include providing input into the creation of the Banks strategic goals and being an ultimate driver of the direction and performance to target. They are also responsible for driving transformation and continuous improvement, leading program, or projects. They also manage and foster relationships with various stakeholders and/or vendors. They create robust management and team structures through rigorous recruitment & people development initiatives, ensuring the team is positioned well to execute a high standard of delivery and results within a controlled environment.

The Operations Manager is also responsible as an escalation point for department, controls, key process, and risk indicators. They have accountability for budgets, vendor relationship and cost management. They lead by example in supporting the Bank wide regulatory agenda, being proactive in the recognition and management of risk, leading or sponsoring change program.

The Operation Manager is also ultimately responsible for the performance of teams, supervisors and individual contributors in that any operational and transactional processes under the teams remit are performed within agreed policies and procedures. They ensure that key process and risk indicators, controls, service level agreements and vendor management are adhered to and evidenced; this includes creating a strong culture of risk mitigation and management.

The Client Reference Data Services (cRDS) team delivers on a broad and consistent, bank wide golden source of Party (Entity / Client) reference data that is externally verifiable and validated. This golden source is business and product agnostic and is used by and distributed to consuming systems (trading, reporting, credit, etc) across Deutsche Bank. Creating the golden source of Party reference data helps the bank to deliver increased compliance to regulatory requirements; improved standardisation, consistency and quality of core entity data and increased efficiency throughout the bank of our reference data processes. This role focuses on effective oversight of strategic data used across the banks systems and infrastructure.

Your key responsibilities

• You will be responsible to Lead and Manage Environmental social and Governance (ESG) team.
• You will be accountable for regulatory readiness and responses.
• You will ensure proactive and on-time delivery of business requirements, including key projects and regular presentations to senior management on governance topics.
• You will review policies and procedures and ensure seamless implementation, including providing requirements to tech and change partners Execute Data analysis for data completeness, transformation, filters, and data control validation.
• Define appropriate metrics to measure the quality of the data in terms of fit for use and interpret data requirements, define business rules and/or format rules through working with data producers and data consumers.
• Work with stakeholders to create and implement disclosure controls & procedures and ensure a robust control environment.
• Coordinating internal audits or other external reviews of the information within DBs ESG disclosures, including preparation of materials to be disclosed to internal audit and external regulators.
• Work and identify the key critical business processes within the bank that use ESG data, determine the risk classification for those data sets and agree with stakeholders the relevant controls that need to be implemented
• Update and maintain Internal Control Model (cycles, risks, controls), including review of cycles, controls and ability to evaluate risks and challenge existing processes.
• Document KOD for interim controls, Operate Control as per KOD and document results.
• In case agreed thresholds are violated, raise Data Quality (DQ) Issue in DQ Direct and support resolution.

Your skills and experience

• 10+ years of relevant work experience within corporate financial services industry including People management experience
• Must know and understand ESG related party data, data formats and disclosure requirements to be able to compare vendor provided data to official disclosures for a sample of parties.
• Experience in Client Reference Data (Legal Entity Creation, Modification, and Clearing Data Quality Exceptions through independent external research) or KYC
• Strong analytical skills (being able to understand and articulate how the business process relates to technical / system flow and interfaces)
• Understanding Data Governance processes and ability to prioritize
• Knowledge in Sustainability and Data Governance Knowledgeable in the end-to-end issue management process and aggregated Data Controls reporting in order to determine the overall health of data
• Previous experience in: data controls management, compliance reporting, or other relevant fields
• Proficient ability to query large datasets (e.g., SQL) with a view to test/analyze content and present data analysis
• Effective management of senior stakeholders, ensuring on-time and proactive delivery
• Drive the people agenda and take action to support team development and performance
• Oversee and manage the transformational book of work related to case management
• Strong stakeholder management skills
• Conflict management / Negotiation skills
• Ability to manage large data production and remediation projects
• Excellent interpersonal and presentation skills