IT Application Owner

Role Description

• The IT Application Owner (ITAO) has sound IT risk management skills. They follow one of several possible service delivery approaches, acknowledge interference with the IT application s life cycle and assist with incorporating the adopted approach into best practice.
• The ITAO is aware of the gap in the current infrastructure solutions and where industry innovations are along the maturity lifecycle. They work with application stakeholders to improve the infrastructure, ensuring compliance with the technical roadmap.
• The ITAO has a sound knowledge of development methodologies and the IT policies necessary to perform effectively in the organisation, aligned to the banks appetite for risk.
• The ITAO acts to improve safety and security of the application, compliance with regulations, policies, and standards, enhance operational readiness, and ease maintenance of the environment for delivering change into production.
• The ITAO supports the banks audit function in the remediation of audit points and self-identified issues to reduce risk. The ITAO is responsible for producing and maintaining accurate documentation on compliance with methodologies, IT policies and IT security requirements.
• The ITAO interacts with and influences colleagues on the governance of IT platform reliability and resilience. The ITAO is overall accountable for application and/or infrastructure asset instances.

Your key responsibilities

• Manages and maintains the application ensuring compliance with applicable IT policies & procedures with specific consideration to IT Management and Information Security policies.
• Is responsible for setting up various environments for development, testing and production.
• Is responsible for implementing and upgrading system hardware and application software.
• Leads the discussions with Business for new requirements.
• Leads the discussion with Vendor regarding the product implementation, customization, and enhancements.
• Is responsible for delivery of the application releases, defect fixes.
• Assists more junior members of the team and controls their work where applicable.
• Enterprise IT governance, Information security, Information content publishing, Specialist advice, Knowledge management, Business risk management, Continuity management, Data management, Requirements definition and management, Availability management, Service acceptance, Configuration management, Asset management, change management, security administration, Application support, Problem management, Incident management, Quality assurance, Confirmation review, Relationship management.

Task breakdown:

• Ensure the application compliance with Deutsche Bank IT policies & procedures.
• On-board application onto Deutsche Banks IT Risk and control related tools.
• Interface with Internal and External Auditors for IT Audits.
• Identify IT Risk and control related gaps based on the knowledge of application and Deutsche Bank policies.
• Remediate IT related Audit Findings and IT Risk and control related issues.
• Ensure availability of application documentation as per Deutsche Banks QMS process.
• Perform the strategic application planning, application lifecycle management.
• Initiate and manage technical projects to deliver the required Business services and meet services levels.
• Prepare and review effort estimates.
• Prepare project plan, manage application development and delivery.
• Ensure the smooth transition of the applications into production.
• Provide application expert service/ Level 3 Production support services.
• Co-ordinate with IT Vendor for application maintenance and code releases.
• Manage delivery costs, software licenses and vendor contracts.

Your skills and experience

• Knowledge of system design, development, implementation, and user support principles and practices.
• Familiarity with Project management principles.
• Knowledge of Application Architectures and fundamental principles of software interfaces.
• Knowledge of IT Risk and Controls, IT Security.
• COBIT/ ITIL/PMP/ CRISC/CSSLP/CISSP/ equivalent certifications preferred.

People skills:

• End to end ownership in driving team towards delivery.
• Performance and productivity orientation to promote high-quality results.
• Profound analytical skills and problem-solving abilities.
• Good communication and excellent interpersonal skills.
• Pro-active and flexible working approach.
• Ability to think outside the box to resolve problems.
• Efficient and well organized, detail oriented.