Technical Specialist, AS

Role Description

• An Engineer is responsible for maintenance of Application and its Production processes. Key responsibilities of this role include support of application jobs and functionalities in Integration, UAT and Production environment , cater to time critical, functionality upgrade requirements from Consumer, while maintaining green status of Application. Root cause analysis for UAT and Production abends. Adhoc Business request implementation with coding, testing and deployments.
• Assists more junior members of the team and controls their work where applicable.

Your key responsibilities

• Performs detailed impact analysis for Adhoc Customer requests and created development and testing plan.
• Develops and tests solutions to Adhoc Customer requests for upgrades on existing process.
• Maintains quality of code, deliverables.
• Creates and maintains Application operational documents and SDLC Release documents.
• Deploy the solution fulfilling new functionalities without causing impacts to ongoing processes.
• Handles tickets (incidents/service request/Jira) and guides junior team members.
• Maintains running status of Production processes.
• Caters to time critical requests like data manipulation, job modifications, rerun activities, data requests, abend resolution for UAT/Production environment.
• Performs root cause analysis for abends and work towards implementing the solution.
• Provides Level 3 support for technical infrastructure components (i.e., databases, middleware and user interfaces).
• Provides extended support to L2 operations wherever applicable.
• Responsible for code modifications as part of Business requests.
• Integrates software components following the integration strategy.
• Verifies integrated software components by unit and integrated software testing according to the software test plan. Software test findings must be resolved.
• Provides Release Deployments on non-Production Management controlled environments.
• Where applicable, manages maintenance of applications and performs technical change requests scheduled according to Release Management processes.
• Fixes software defects/bugs, measures and analyses code for quality.
• Collaborates with colleagues participating in other stages of the Software Development Lifecycle (SDLC).
• Identifies dependencies between software product components, between technical components, and between applications and interfaces.
• Identifies product integration verifications to be performed based on the integration sequence and relevant dependencies.

Your skills and experience

General skills:

• Bachelor of Science degree from an accredited college or university with a concentration in Computer Science or Software Engineering (or equivalent) with a minor in Finance, Mathematics or Engineering.
• Strong analytical skills.
• Proficient communication skills.
• Fluent in English (written/verbal).
• Ability to work in virtual teams and in matrixed organizations.
• Excellent team player.
• Open minded.
• Keeps pace with technical innovation.
• Understands the relevant business area.
• Ability to share information, transfer knowledge and expertise to team members.
• Ability to design and write code in accordance with provided business requirements
• Ability to contribute to QA strategy and Architecture decisions.
• Knowledge of IT delivery and architecture including knowledge of Data Modelling ,data analysis.
• Relevant Financial Services experience.
• Ability to work in a fast-paced environment with competing and alternating priorities with a constant focus on delivery.
• Ability to balance business demands and IT fulfilment in terms of standardization, reducing risk and increasing IT flexibility.

Domain specific skills:

Desirable are one or more of the following subject areas:

• Very Good knowledge of the following technologies are needed:
• Java, Object-oriented programming, framework(Spring), Cloud
• Experience with Apache Tomcat, middleware components
• Unix Shell Scripting, Oracle
• L3 Application Development
• L2 (Application support) overview (good to have)
• Knowledge about the core processes / tools such as HP ALM, Jira, Service Now, Change management, Test documentation, SDLC, Agile processess.