Private Banking Advisor

• Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.
• The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele.

Your key responsibilities

Acquisition

• Assist Head RM in executing successful micro-events for acquisition of new clients.
• Acquire new accounts from group companies / family of existing customers.
• Acquire new accounts from referrals from existing customers

Relationship Building / Deepening / Cross Sell

• Ensure consistent growth of the Savings portfolio.
• Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets.
• Ensure Risk Profiling is done for each customer.
• Implement customer contact programs to ensure their share of wallet with the bank increases.
• Close monitoring of average revenue per customer.

Retention

• Ensure top class service delivery to clients to be in line with the best in the industry.
• Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
• Work towards reactivating accounts which have stopped transacting or depleted in balances.
• Assist in resolving service hurdles to create a delight situation for customers.

Risk Management & Governance

• Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk,Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
• Provide regular feedback on the changing customer needs to the Product team and Service Quality team.
• Optimum usage of db Financial Planning Tool.
• Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels.
• Increase customer contact ability by capturing email address and mobile number.

Your skills and experience

• The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background.
• Candidate should have excellent communication in English and well groomed.
• Minimum qualificationrequired is Graduation.
• Minimum Exp should be 6-12 Years in relevant field.