Operations Resilience Analyst

Role Description

Team / division overview

The Operational Resilience team within the Chief Operating Office, drives the execution of the DWS Group Operational Resilience Programme.

Operational Resilience describes DWSs ability to detect, prevent, respond to, recover and learn from operational disruptions. On the basis that operational disruption is inevitable, a risk-based and systematic approach to Operational Resilience provides greater assurance to Senior Management that those Business and Infrastructure Functions which deliver the Bank's material business services are adequately prepared for future disruption.

In times of crisis specifically, this means minimising the impact, improving the DWSs response, and maintaining the availability of our most important Business Services to our clients and markets.

Your key responsibilities

As an Operational Resilience Analyst you lead the Operational Resilience Operations Team that:

Crisis Management

• Supports Global and Regional Crisis Chief of Staff with Crisis Mgmt information management, training, exercising and lessons learned tracking
• Maintains and update Regional Crisis Management Contact cards, Email Distribution, SendWordNow and MS Teams Lists.
• Supports the preparation required for running regional crisis exercises.

BCM

• Oversees non-compliance with Accountable Managers, copying relevant Regional OpRes Lead
• Analyses continuity risks, including but not limited to concentration risks, single points of failure, recovery capability against DWS Risk Appetite

Operational Resilience

• Supports Important Business Service Managers to coordinate scenario analysis / stress testing for each IBS instance to ensure regulatory requirements are met
• Coordinates and track through to completion the necessary remediation activities where scenario testing (or other analysis) identifies capability gaps (i.e. expected to be unable to recover services within stated Recovery Objectives)
• Supports production and maintenance of severe but plausible scenario library

Reporting and Tooling support

• Develops, maintains and issues resilience related risk reporting to ensure proactive business awareness for compliance and vulnerabilities
• Provides central advisory and support for DWSs adoption of ServiceNow OpRes/BCM Modules
• Supports production of governance meeting and training reference materials
• Supports production and maintenance of threat analysis reports

Your skills and experience

Operational Resilience is a rapidly evolving risk discipline with the sector and regulatory authorities continually learning. We are therefore seeking candidates with a hunger to learn, enjoy collaboration, problem solving and challenging the status quo. Specifically we are looking for:

• A few years of professional experience in the Financial Services / Asset Management Sector (ideally at DWS/DB), experienced in Operations, Business Continuity, Crisis Management, Audit, Information Security, Compliance, IT Risk, Third Party Risk Management or Operational Risk Management preferred
• Good knowledge of DWS operations and divisional operating models and ability to translate business strategic changes into areas of emerging risks to support mitigation preferred
• Appreciation of the regulatory requirements for Operational Resilience (including BCM and Crisis Management)
• Excellent analytical skills and structured approach; Ability to grasp new topics quickly and create the right framework for further evaluation and implementation
• Personal initiative, results orientation and leadership qualities with regard to the independent implementation of medium-sized initiatives
• Demonstrable problem solving skills
• Worked with broad set of stakeholders within a high-pressure dynamic environment
• Demonstrable ability to understand and engage in business transformation; productively highlight risks and opportunities
• Excellent knowledge of using MS Excel/ PowerPoint/ Word to analyze and present complex issues; other project management, automation and visualization tools are beneficial
• Excellent communication skills both within working groups and in presenting results in a clear and concise manner
• Very good knowledge of the English language (spoken and written).