Vendor Management Senior Analyst

Vendor Management is responsible for the service relationship with a vendor on a transactional level and for transactional vendor related support tasks. Work includes:

Managing or performing strategic sourcing work to manage risk and optimize the value/resilience of materials/services sourcing including

Establishing supplier relationship management processes and continuous improvement goals/programs

Negotiating contracts and coordinating supplier integration plans with internal clients

Monitoring market dynamics that impact materials/services availability and/or pricing Partnering with internal clients to identify sourcing needs, develop buyer/market profiles, identify marketplace trends, and define acceptable service levels.

Your Key Responsibilities:

• Manage the Vendor service relationship on a transactional level.
• Supports the daily workload, activities and tasks of the vendor management functions.
• Ensures service relationship data and information is up-to-date and performing Vendor Risk Monitoring responsibilities promptly
• Monitoring the service relationship via Governance, KPI reporting and tracking.
• Close collaboration with Vendor Manager, Procurement and Service Owners.
• Ability to monitor, manage, develop and drive supplier performance and optimize relationships
• Acting as the primary point of contact for Vendor related audit point or findings.
• Focus on expediting audit points and findings to successful outcomes and closure.
• Ensure vendor adheres to bank wide regulatory and compliance requirements and risk frameworks.

Your Skills & Experience:

• Solid and practical knowledge and experience of Service Delivery Management & Supplier Performance Management.
• Experience of Contract management & Governance.
• Experience in change execution.
• Experienced in working with third parties and cross-functional teams.
• Ability to diagnose improvement areas across processes, tools and systems.
• Solid understanding of NFRM, SDM and TPM functions is mandatory.
• Fully conversant with Vendor Service Delivery metrics (SLA/KPIs/KRIs).