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Network & Svcs Operation New Associate

Accenture Solutions Pvt Ltd

 · 

3.8

 based on 56.8k Reviews

0-1 years

Navi Mumbai

Network & Svcs Operation New Associate

Accenture

posted 7d ago

Job Role Insights

Key skills for the job

Pharmacovigilance Computer Networking Medical Billing Telecom Project Management Linux System Administration

+ 13 more

Job Description






Skill required: Network Billing Operations - Problem Management



Designation: Network & Svcs Operation New Associate



Qualifications:Any Graduation



Years of Experience:0 to 1 years



What would you do?
 Customer facing voice-based billing process, for english and spanish speaking customers Serve over 27 services for a US based telecom companyWe:Provide 1st call resolutionConnect customer to correct department



What are we looking for?
 Review customer query and open a disputeRespond to customer emails / write to our counterparts in different departments


Roles and Responsibilities:
  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
  • Your primary interaction is within your own team and your direct supervisor
  • In this role you will be given detailed instructions on all tasks
  • The decisions that you make impact your own work and are closely supervised
  • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
  • Please note that this role may require you to work in rotational shifts


    Qualifications

    Any Graduation

    • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

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    What people at Accenture are saying

    4.1
     Rating based on 85 new Associate reviews

    Likes

    Leaning and growing

    • Salary - Excellent
      • +6 more
    Dislikes

    Nothing, All good.

    Read 85 new Associate reviews

    new Associate salary at Accenture

    reported by 673 employees
    Lock Unlock
    ₹1 L/yr - ₹4.8 L/yr
    6% more than the average new Associate Salary in India
    View more details

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