Trainee Cashier

The Trainee will be responsible for providing excellent customer service while processing cash and credit card transactions in a casino environment. The successful candidate will learn and develop skills in handling large amounts of cash, counting procedures, and fraud prevention.

Key Responsibilities:

• Provide excellent customer service to casino guests, greeting them with a warm and friendly welcome.
• Process cash and credit card transactions accurately and efficiently, adhering to established procedures.
• Count and verify cash at the beginning and end of each shift, ensuring that all transactions are accounted for.
• Monitor and identify counterfeit bills and fraudulent activity, reporting any discrepancies to the supervisor.
• Adhere to all casino policies and procedures, including those related to responsible gaming and anti-money laundering regulations.
• Assist in maintaining the cleanliness and organization of the cashier's cage area.
• Learn and develop skills in operating casino management software, handling large sums of money, and performing accounting procedures.
• Attend training and development sessions as required, to develop skills and knowledge required for the role.
• Collaborate with other departments, including security and surveillance, to ensure the safety and security of guests and employees.
• Perform other duties as assigned by the Cashier Supervisor or Manager.

Qualifications and Requirements:

• High School Diploma or equivalent.
• Experience in cash handling and customer service, preferably in a casino or hospitality setting.
• Good mathematical skills, with the ability to accurately count and process large sums of money.
• Good attention to detail, with a focus on accuracy and problem-solving.
• Ability to work in a fast-paced environment, and handle multiple tasks simultaneously.
• Ability to work in a team environment, collaborating effectively with other departments.
• Proficient computer skills, including Microsoft Office and casino management software.
• Must be available to work flexible hours, including evenings, weekends, and holidays.
• Must be fluent in English, and any additional language is an advantage.
• Must be able to stand for extended periods

The Trainee Cashier may be required to perform other duties as necessary to meet the ongoing needs of the organization.