Technical - Engineering Delivery Lead

About the job Overview:
We are seeking a skilled and dynamic person to join our team. In this role, you will be
responsible for identifying and addressing key business challenges, driving the
product/Data roadmap, overseeing execution, and optimizing operational processes.
You will act as a bridge between technical and non-technical teams, ensuring the
successful delivery of high-quality products and solutions that align with organizational
goals.
Key Responsibilities:
Problem Definition & Analysis: Lead the identification and definition of complex
business challenges, whether they arise from delivery challenges (resource
bottlenecks, technical obstacles) or customer-side issues (usability, satisfaction).
Break down these challenges into smaller, manageable components and align teams
toward clear goals and outcomes.
Roadmap Management: Develop and maintain the program roadmap, aligning it with
organizational goals. Adjust and adapt the roadmap based on changing business
priorities, feedback from stakeholders, or unforeseen challenges.
Customer-Centric Development: Develop a deep understanding of the program's
value to customers and clients. Ensure we addresses customer pain points and drives
business growth. Ensure that features and updates meet customer expectations.
Operational Oversight: Oversee the execution of operational processes, ensuring all
teams are aligned and accountable for meeting program objectives. Track progress and
continually optimize workflows to enhance productivity and performance.
Stakeholder Management & Communication: Actively manage relationships with key
stakeholders, including development teams, designers, marketing, sales, customer
support, and leadership. Facilitate clear and effective communication across teams to
ensure alignment on goals and progress.
Program Strategy & Reporting: Articulate complex business problems, product
strategies, and program progress to both technical and non-technical stakeholders in a
clear, concise, and compelling manner. Provide regular updates on program status,
roadblocks, and solutions.
Continuous Improvement: Proactively seek opportunities to improve the Program and
processes, drawing from customer feedback, performance metrics, and lessons
learned. Drive ongoing optimization efforts to enhance program performance and user
experience.
Internal Use Only




Essential Skills & Qualifications:
7+ years of Program Management & Project Management experience at a high-growth
product-based startup, preferably at the intersection of technology and operations.
Problem Solving and Solutioning: Ability to identify and analyse complex business
challenges (e.g., technical, operational, or client issues) and break them into smaller,
manageable problems. Help in creation of proposal and pre-sales activities
Roadmap & Strategic Planning: Experience creating and maintaining a data and
product roadmap, adjusting it based on changing priorities, feedback, and unforeseen
challenges (Risk and Change Management and Risk Mitigations).
Cross-functional collaboration: Ability to build strong relationships with multiple stakeholders, including developers, designers, marketing, sales, and leadership teams.
Stakeholder Communication: Excellent communication skills, with the ability to
clearly articulate complex concepts to both technical and non-technical stakeholders.
Operational Leadership: Experience in overseeing the execution of operational
processes and improving workflows for maximum efficiency.
Technical Skills:
Project Management Tools: Proficiency in using tools such as JIRA to manage tasks, track progress, and report on project status.
Data Analysis & Reporting: Advanced skills in Excel for data analysis, reporting, and decision-making.
SQL: Strong understanding of SQL for querying databases and analyzing data.
Technical Understanding: Familiarity with the technical aspects of data product
development, including architecture, and cloud infrastructure, to effectively
communicate with development teams.
REQUIRED QUALIFICATIONS
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with growing a company.
Some qualifications that we think would help you thrive in this role are:
BE/BS/MTech/MS in computer science or equivalent work experience.
Internal Use Only


10+ years of experience in building data processing applications using Hadoop, Spark
and NoSQL DB
5+ years of experience in building scalable enterprise data warehousing and modelling
on prem and/or cloud (AWS, GCP, Azure)
7+ years of managing and executing large programs. Act as an Agile coach to the team
and customers
7+ Years of managing multiple teams and scaling them