Collection Officer

EMI Collection , Home Loan & Loan Against Property , NBFC Background , Mortgage Loans

Key Responsibilities:
Contact customers to recover overdue payments or debts.
Negotiate repayment plans and resolve disputes amicably.
Maintain accurate records of collection activities and customer communications.
Collaborate with internal teams to address customer concerns.
Ensure compliance with company policies and legal regulations.
Meet monthly collection targets and prepare performance reports.

Key Qualifications:
Bachelors degree in Finance, Business, or related field.
Prior experience in debt recovery or customer service.
Strong negotiation and interpersonal skills.
Ability to handle challenging situations with professionalism.