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Linux System Engineer
Maximus Infoware
posted 4mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
The Linux System Engineer will provide technical support and troubleshooting for Linux-based systems. This role involves working closely with customers and internal teams to resolve technical issues, optimize system performance, and ensure seamless operation of Linux environments.
Key Responsibilities:
- Technical Support:
- Provide first and second-level support for Linux-related issues.
- Diagnose and resolve hardware, software, and networking issues on Linux servers and workstations.
- Respond to and resolve tickets within defined service level agreements (SLAs).
- Day to day activities i.e., Importing logs, processing logs, generating reports etc.
- Monitoring Transactions & Services of different channels of customers/bank
- Should be ready to work in shifts, & as per roster
- System Administration:
- Perform routine system maintenance, including updates, patches, and security configurations.
- Manage user accounts, permissions, and access controls.
- Make application setup ready for DR drill and ensure successful completion of same by coordinating with all stakeholders.
- Application / Database Configurations and Installation Activities.
- Monitor system performance and ensure the stability and reliability of the application.
- Monitor system performance and ensure the stability and reliability of Linux environments.
- Troubleshooting:
- Identify and troubleshoot server hardware and software issues.
- Analyse application and system logs to identify potential issues of the application on Linux platform.
- Work with other IT teams to resolve any infrastructure problems.
- Customer Support:
- Provide excellent customer service and support to clients and end-users.
- Assist customers with software installations, configurations, and upgrades.
- Educate clients on best practices and usage of Linux systems.
- Documentation:
- Maintain up-to-date documentation on system configurations, procedures, and troubleshooting steps.
- Create and update technical support guides and knowledge base articles.
- Create RCAs for the issues reported.
- Collaboration:
- Work closely with development, network, and other technical teams to ensure seamless integration and support of applications.
- Participate in on-call rotation and provide after-hours support as needed.
Qualifications:
- Education: Bachelor s degree in Computer Science, Information Technology, or a related field.
- Experience: Minimum of 3 years of experience in Linux system administration and technical support.
- Technical Skills:
- Proficiency in Linux operating systems (e.g., Red Hat, Ubuntu).
- Strong knowledge of shell scripting and automation tools.
- Experience with server hardware, virtualization, and cloud platforms.
- Familiarity with networking concepts and troubleshooting (TCP/IP, DNS, DHCP, etc.).
- Understanding of security best practices and tools (firewalls, intrusion detection, etc.).
- Certifications: Relevant certifications such as RHCSA, RHCE, CompTIA Linux+, or LPIC-1/2 are a plus.
Employment Type: Full Time, Permanent
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Strict timing
Alternate Saturday off
No travel
Day Shift
Maximus Infoware Benefits
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