DBS Bank - Relationship Manager - TASC - Trust/Associations/Societies & Clubs (3-8 yrs)

Relationship Manager - TASC

JOB DESCRIPTION:

Trust, Associations, Societies & Clubs are the untapped segment in our existing system. This segment has the potential to contribute larger inflows on the liabilities front and requires an expertise to identify & source the relationships. With this TASC infrastructure being put in place, as a bank we would be able to garner a sizeable business that would contribute to the overall liabilities balance sheet of the bank.

This role will be a combination of both hunter & farmer with enough expertise on both the product & documentation.

Key Accountabilities:

- Ensure stability of balances/income from existing set of clients and deepen the relationship along with NTB Clients.

- Add value to the client and stay ahead of the competition by structuring and implementing innovative deals.

- Activate various segments to acquire and deepen TASC clients including the branch, TR RM and PBs

- Ensure training for account opening and BAU processes for various channels.

- Use knowledge of various products for deal structuring.

- Maintain relationships with Institutions to originate business.

- Provide inputs and enable smoother processing of TASC account opening and BAU transactions

Job Duties & responsibilities:

- Resource productivity, earmarked for TASC business.

- Branch Activation - Creating the mindshare on TASC.

- Acquiring new accounts (Current and Savings) from branch catchment area

- Quality sourcing of TASC with multiple hooks.

- Events to be organized in the Societies/Clubs/Apartments around the branch catchment.

- Build strong relationship with internal teams to leverage existing relationships. Training the various channels and segments

Required Experience:

- Minimum 2 to 3 years' experience in the field of TASC & Govt. business.

Education / Preferred Qualifications

- Graduate/Postgraduate

Core Competencies:

- Sales & Networking Skills. Good Communication & Listening Skills

- Goal / Target oriented

- Good verbal communication skills

Technical Competencies:

- Banking knowledge

- Computer Skills and digital knowledge

- Good network in the market

Work Relationship:

- Management of existing clients and prospects for acquisition and deepening of wallet share.

- Close interaction with Branch Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.

- Close and regular interaction with Personal Bankers through joint engagement with clients.

DBS India - Culture & Behaviors:

- Performance through Value Based Propositions

- Ensure customer focus by delighting customers & reduce complaints.

- Build pride and passion to protect, maintain and enhance DBS' image and reputation.

- Enhance knowledge base, build skill sets & develop competencies.

- Execute at speed while maintaining error free operations.

- Maintain the highest standards of honesty and integrity.