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DBS Bank

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3.8

based on 1.9k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Banking Company - 2024

46 DBS Bank Jobs in Mumbai

Vice President, Investment Product Manager, Consumer Banking Group

DBS Asia Hub 2 Private Limited

3.8

based on 1.9k Reviews

14-20 years

Mumbai

1 vacancy

Vice President, Investment Product Manager, Consumer Banking Group

DBS Bank

posted 10hr ago

Job Role Insights

Flexible timing

Key skills for the job

Biochemistry Auditing Product Management Branch Banking Mutual Funds Legal Compliance

+ 4 more

Job Description

Business Function

As the leading bank in Asia , DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the Consumer Banking business.DBS has a full spectrum of products and services, including deposits, investments, insurance ,mortgages ,credit cards and personal loans ,to help our customers realise their dreams and aspirations.

Responsibilities

Grow income from Mutual fund distribution business (trail revenue) and Asset under Management (AUMs) for the Bank and achieve the same in line with budgets.
Conceptualize innovative products leading to overall revenue generation of investment income.
Co ordinate with regional team for New product approval, update on various business metrics.
Conduct regular Reviews of existing Mutual Fund schemes and provide inputs in Fund selection Process.
Prepare effective product updates to be shared with all stakeholders.
Creating Product awareness among branches through campaign providing product training to the branches and relationship managers.
Drive MF penetration and increase awareness and activation of Product across channels (including DigiBank) through Intelligent and intuitive marketing and promotion campaigns.
Timely roll out of cross-sell campaigns.
Support Branches and ensuring Timely resolution of branch customer queries
Closely work with regional and local Marketing team to drive the digital guidance and Investment literacy initiatives, communication of newsletters market insights to customers.
Ensure compliance to regulatory guidelines (Internal and External) on a need basis
Process streamlining and process improvements
Keep track of new and upcoming regulations for various countries

Requirements

Sales Management:

To ensure FY budget achievement in investment(Channelmanagement for Branch banking, Priority Business and others)
Monitoring RMs Business productivity, process compliance adherence.
Working with Business Analytics team to explore new opportunities for business growth.
Supporting Investment counsellors with inputs regarding Products, market, strategic initiative, MIS,Operational aspects etc.
Initiating and implementing Marketing campaigns targeting existing and prospective customers for cross sel, Upsell, deeper penetration and strengthening business relationship.
Driving sales volume by increasing the number of financial Transactions and non-financial transaction
Increase the number of SIP Transactions through the Digital assets and cross sell as well .
To increase the number customer retention acquisition through digital Assets
To continuously monitor the sales channel and sales performance for better outcomes for the bank
To own and operate training modules for sales channel and do run ebd-to-end MIS Management for sales and processes
To act promptly basis channel and customer feedback on journey/process and system.

Product Management:

To manage demat, ASBA and/or any other product(s) that the Investment Team launches for Treasures customers.
To identify opportunities for process improvement and implementation best practices
To build understanding of demat, ASBA to make informed decisions.
To Integrate within organization, building project along with group synergy and crreate cross-functional
tie-ups.
To improve sales and operational Journeys for better conversion and customer experience

Communication Management:

To organise and run sales campaigns, D2C communication and marketing campaigns through digital and offline initiatives.
To set up investments in phone banking and VRM channel.

Other activities:
To liaise with Legal, compliance, Marketing IT team for timely changes in regulation.
Launch of NFO/Product and drive end to end process and implementation.
Strategies campaign to support sales team to upscale business.

To register and execute legal agreement and renew with help of legal and compliance team.
To work with cross-functional teams to improve operational efficiency with timely changes and process updation.
To fulfill audit requirement, as and when such requirements arise.
To communicate with sales team and provide all tech support with regards to digital assets
To be the Process owner and to manage escalations, data and any system changes.

Measurement criteria