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Manager, Content Services
Daxko
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Manage the Content Services team, including content writers, video creators/editors, a nurture/funnel writer, social media specialists, production designers, and web authors
- Oversee team progress, set performance goals, and conduct regular check-ins.
- Ensure the team is well-equipped with the necessary resources and tools.
- Provide mentorship and professional development opportunities.
- Lead team performance evaluations and provide feedback for continuous improvement.
You will also:
- Oversee the intake of content and creative projects, ensuring clear communication and distribution of tasks to team members and timely communication to internal customer stakeholders
- Prioritize and manage the workflow, balancing workloads across the team to meet deadlines and maintain high standards of quality.
- Utilize project management tools and methods to streamline the process and optimize team efficiency.
- Serve as the primary liaison between the India content team and other US-based managers, including Campaign Managers and Content Managers to facilitate effective communication and collaboration and alignment
- Work closely with marketing, product, and campaign teams to ensure content meets cross-functional needs and expectations and is aligned with company goals and marketing strategies.
- Maintain high standards of quality and consistency across all deliverables, ensuring they meet brand guidelines and business objectives.
- Regularly review and refine content processes to improve efficiency, creativity, and output quality.
- Bachelors degree in marketing, communications, or related field.
- Five or more (5+) years of management experience in content creation, project management, or creative team leadership
- Proficient in project management tools (e.g., Asana, Trello), content development and collaboration platforms and AI toolsets.
- Ability to manage geographically dispersed team in multiple time zones
- Proficient use of the English language
- Ability to balance strategic vision with day-to-day operational needs
- Strong project management skills
- Ability to manage multiple projects while maintaining attention to detail
- Strong leadership skills, with a proven ability to foster a positive culture among teams
- Adept in navigating change management, with strong decisiveness and problem-solving skills
Employment Type: Full Time, Permanent
Functional Areas: Other
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based on 7 employees
Flexible timing
Monday to Friday
No travel
Daxko Benefits
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