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2 Datri blood stem cell Donors Registry Jobs
Associate Counsellor
Datri blood stem cell Donors Registry
posted 1mon ago
Job Description
- Use the internal software to understand the donor allocation to the counsellor.
- Be prepared with the following information before contacting the donor: Donor registration details, Patient details, necessary data points etc.
- Initiate the call with the donor, post self-introduction move into the topic by understanding the donor s wavelength.
- Plan for a follow-up call based on donor s response and availability to have a detailed conversation on the processes involved in a blood stem cell donation.
- Share the relevant information with the donor: DATRI s collaterals, videos,newspaper clippings etc.
- Ensure the donor is well informed about the complete blood stem cell donation procedure (peripheral blood stem cell donation (PBSC))
- If it is a bone marrow stem cell donation (BMT) hand over the counselling to a tenured counsellor with all relevant details.
- If required, interact with the donor s influencers to convince for the blood stem cell donation.
- Once the donor agrees to donate handover to the relevant field team member who is involved in facilitating the stem cell donation with all relevant details of the donor.
- Update all the counsellor activities at every stage in the internal software detailed notes to be added for ease of understanding in the future as well.
- Attend the weekly counsellors call to update the allocation status in person with the internal team members.
- Answer calls from donors as and when received if you miss a call then call back within 1 day
- Share daily update to your reporting manager on counselling allocated. for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Employment Type: Full Time, Permanent
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What Datri blood stem cell Donors Registry employees are saying about work life
based on 18 employees
Strict timing
Monday to Friday
No travel
Day Shift
Datri blood stem cell Donors Registry Benefits
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