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Office Executive & Supervisor
D.A.V. Chennai
posted 7hr ago
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Job Description
D.A.V. Chennai is looking for Office Executive & Supervisor to join our dynamic team and embark on a rewarding career journey
- Team Leadership: Supervising and guiding front office staff, including GSAs and front office assistants, ensuring efficient operations and excellent customer service.
- Shift Management: Overseeing front desk operations during assigned shifts, including managing check-ins, check-outs, and guest interactions.
- Training and Development: Providing training and orientation to new front office staff, ensuring they understand procedures and service standards.
- Guest Relations: Handling escalated guest issues, ensuring effective problem resolution, and maintaining positive guest relations.
- Quality Control: Ensuring adherence to company policies, service standards, and procedures to provide a consistent guest experience.
- Reporting: Preparing reports on occupancy, revenue, and guest feedback, and sharing insights with management.
- Scheduling: Creating and managing staff schedules to ensure adequate coverage at the front desk.
Employment Type: Full Time, Permanent
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