filter salaries All Filters

2 Customer Support Team Lead Jobs

Customer Support Team Lead

2-4 years

₹ 4 - 6L/yr

Bangalore / Bengaluru

4 vacancies

Customer Support Team Lead

Hello Tutor

posted 4d ago

Job Description

Immediate Hiring for Customer Support Team Lead

Position: Customer Support Team Lead

Location: JP Nagar, Bangalore

Experience: 4+ years

Qualification: Any Graduate

Languages: English & Kannada Mandatory

Salary: Upto 6 LPA

Shift: Day Shift



Roles & Responsibilities:

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Skills:

  • You have at least 5 years experience within a Customer Service role, ideally within the Ed Tech industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You are a strong mentor and coach who can build high performing teams
  • Prior experience in softwares such as Lead Square (or any similar CRM), Ameyo, Zoho.

Required Qualifications:

  • Undergraduate in commerce/science/management, counseling, or related student service area.
  • Communication Skills, Interpersonal Skills and Presentation Skills
  • English & Kannada Mandatory (Malayalam/Telugu/Tamil) will be an added advantage.

Perks and Benefits:

  • Indoor work environment
  • Paid Leaves
  • 20 Government Holiday& 30 Annual Leaves
  • Leave Encashment
  • Flexible Working
  • Health insurance
  • PF



Employment Type: Full Time, Permanent

Read full job description

What Customer Support Team Lead at Hello Tutor are saying

What Hello Tutor employees are saying about work life

based on 4 employees
100%
Day Shift
View more insights

Hello Tutor Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

Compare Hello Tutor with

TCS

3.7
Compare

Accenture

3.8
Compare

Wipro

3.7
Compare

Cognizant

3.7
Compare

Capgemini

3.7
Compare

HDFC Bank

3.9
Compare

Infosys

3.6
Compare

ICICI Bank

4.0
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Genpact

3.8
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

Axis Bank

3.8
Compare

Amazon

4.1
Compare

Jio

3.9
Compare

iEnergizer

4.6
Compare

Reliance Retail

3.9
Compare

IBM

4.0
Compare

LTIMindtree

3.8
Compare

Similar Jobs for you

Customer Support Executive at Virinchi People's Hospital

Hyderabad / Secunderabad

2-7 Yrs

₹ 2-7 LPA

Customer Support Executive at Luxon Business Processing Services

Pune

2-3 Yrs

₹ 2.75-3.25 LPA

Customer Support Executive at Easy Home Finance (EHFL)

Mumbai

1-4 Yrs

₹ 1.25-5 LPA

Operations at Drivex Mobility

Bangalore / Bengaluru

3-6 Yrs

₹ 5-8 LPA

Customer Support Executive at Macmillan Publishers India Pvt Ltd.

Noida

0-2 Yrs

₹ 3-3.5 LPA

Customer Support Executive at Wipro

Pune

1-3 Yrs

₹ 3-3.5 LPA

Customer Support Executive at Teleperformance (TP)

Bangalore / Bengaluru

2-7 Yrs

₹ 1-4 LPA

Customer Support Executive at Oxyzo Financial Services

Gurgaon / Gurugram

0-2 Yrs

₹ 3.25-4 LPA

Expert at Oswaal Books

Agra

3-8 Yrs

₹ 3-7 LPA

Customer Support Executive at DGS Translogistics India

Visakhapatnam, Gurgaon / Gurugram + 1

3-5 Yrs

₹ 2.25-3.5 LPA

2-4 Yrs

₹ 4 - 6L/yr

Bangalore / Bengaluru

4d ago·via naukri.com

Team Lead Customer support

Trove Consulting

3-8 Yrs

₹ 4 - 6L/yr

Bangalore / Bengaluru, Mumbai

3d ago·via naukri.com
How was your last interview experience?

Recently Viewed

JOBS

BDO RISE Private Limited

No Jobs

REVIEWS

Wipro

No Reviews

REVIEWS

Aptiv

No Reviews

SALARIES

Brevo

DESIGNATION

REVIEWS

Bosch

No Reviews

SALARIES

EY Global Delivery Services ( EY GDS)

SALARIES

Riverbed Technology

No Salaries

SALARIES

Go First

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent