5 Trigent Software Customer Support Representative Jobs
₹ 2.5 - 3L/yr
Mumbai
50 vacancies
Customer Support Representative (Freshers Only)
Trigent Software
posted 16d ago
Flexible timing
Key skills for the job
Role & responsibilities
Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues.
Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents.
Focus primarily on customer and employee interactions rather than transaction processing.
Qualifications:
Strong communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Detail-oriented with excellent organizational skills.
Problem-solving and critical/logical thinking abilities.
Previous experience in customer or employee support is a plus.
100% Work from Office
Only Night Shifts
Shift Hours: 9.5Hrs
Good English Communication Skill
Preferred candidate profile
Fresher
Ready to work in Night Shift
Perks and benefits
Two ways cab facility
Medical Insurance
Employment Type: Full Time, Permanent
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