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1 Veradigm Customer Support Job

Customer Support (Contractor)

0-1 years

₹ 1 - 2.75L/yr

Pune

7 vacancies

Customer Support (Contractor)

Veradigm

posted 13d ago

Job Role Insights

Flexible timing

Job Description

JOB DESCRIPTION:

Position Customer Support Intern


The primary purpose of this role is to-

• Provide product support to customers via the telephone and/or Internet (e.g., instant message, email)

• Application/Infrastructure/Database monitoring

• Assess nature of product or service issues and resolve support problems.

• Maintain log of product issues and conveys customer feedback to product development staff Skills

• Excellent communication skills

• Good analytical and troubleshooting skills.

• Ready to work in US shifts in 24x7 operational Support environment.

• Application/Infrastructure/Database monitoring would be an added advantage.


Qualifications- - Bachelors Degree in computer science/IT or relevant work experience or an undergrad appearing for the last semester


Experience- - Typically requires 0-1 experience with a demonstrated competence in functional or technical troubleshooting of the assigned products.


Salary - 23K Per Months + shift allowances.


Travel requirements- - Minimal

Working arrangements-

- Work is performed in a standard office environment with minimal exposure to health or safety hazards

- Able and willing to work on shifts’ or to be on an ‘after hours’ rotation.


Location – Kharadi, Pune




Employment Type: Part Time

Read full job description

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What Customer Support at Veradigm are saying

What Veradigm employees are saying about work life

based on 647 employees
75%
82%
84%
51%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Veradigm Benefits

Free Transport
Health Insurance
Education Assistance
Work From Home
Team Outings
Soft Skill Training +6 more
View more benefits

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13d ago·via naukri.com

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