filter salaries All Filters (1)

Clear all

9 Customer Support Associate Jobs in New Delhi

Customer Support Associate

3-7 years

Delhi/Ncr

1 vacancy

Customer Support Associate

American Society of Mechanical Engineers

posted 22d ago

Job Description

Primary responsibilities -


Working under the direct supervision of the Engineering Operations Manager, Administration, or Senior Manager, SES. The Administrator is responsible for providing day-to-day administrative customer support related to standards, certification, and accreditation, as well as supporting internal technical staff.


Role & responsibilities


1. Provide ongoing administrative support by driving organizational success through the management of daily operations and special projects.

2. Administrative tasks such as formatting and editing letters and reports and maintaining digital files.

3. Serve as a primary point of contact for Engineering Operations, addressing inquiries and resolving concerns in a professional and timely manner, assisting customers during and after initial contact.

4. Support and assist potential customers as well as existing customers with application and certification processes.

5. As an effective listener and communicator, provide a strong customer service experience.

6. Develop positive relationships with external customers as well as internal staff.

7. Ability to maintain a matrix of in-progress and completed daily tasks and processes.


Preferred candidate profile

Three years equivalent work experience with administration, communications, and database entry software. Additionally, ideal candidates will have solid experience in the following:

  • Initiative-taker with ability to work independently/remotely.
  • Strong prioritization skillset to troubleshoot and follow-through.
  • Exemplary written and verbal communication skills.
  • Ability to assess and execute responsibilities.
  • Analytical thinker with strong problem-solving skills.
  • Ability to prioritize and process high volume of customer accounts, emails, & calls.
  • Team collaboration skills.

Must have proficient knowledge in:

  • SharePoint (knowledge of working in a cloud environment).
  • Zoom used extensively for video conference & internal IM.
  • Microsoft Office – basic to intermediate knowledge of email, calendar, Word, Excel, and PowerPoint.
  • Adobe Acrobat – basic
  • Data Entry Software

Perks and benefits

Remote/ Work from home




Employment Type: Full Time, Permanent

Read full job description

What Customer Support Associate at American Society of Mechanical Engineers are saying

What American Society of Mechanical Engineers employees are saying about work life

based on 1 employee
100%
Day Shift
View more insights

American Society of Mechanical Engineers Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

Compare American Society of Mechanical Engineers with

TCS

3.7
Compare

Accenture

3.8
Compare

Wipro

3.7
Compare

Cognizant

3.7
Compare

Capgemini

3.7
Compare

HDFC Bank

3.9
Compare

Infosys

3.6
Compare

ICICI Bank

4.0
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Genpact

3.8
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

Axis Bank

3.8
Compare

Amazon

4.1
Compare

Jio

3.9
Compare

iEnergizer

4.6
Compare

Reliance Retail

3.9
Compare

IBM

4.0
Compare

LTIMindtree

3.8
Compare

Similar Jobs for you

Support Specialist at Moss Adams

Bangalore / Bengaluru

1-5 Yrs

₹ 5-8 LPA

Senior Associate 1 at RSM Delivery Center Private Limited (India)

Gurgaon / Gurugram

2-4 Yrs

₹ 4-6 LPA

Professional at Sithafal Technologies

Tirupati, Hyderabad / Secunderabad + 1

3-8 Yrs

₹ 1-4 LPA

Support Specialist at Tradu

Chennai

0-3 Yrs

₹ 1-5 LPA

Support Specialist at Tradu

Chennai

0-3 Yrs

₹ 1-5 LPA

End User Service Engineer at Pearson Education Services Pvt Ltd

Bangalore / Bengaluru

1-3 Yrs

₹ 2-6 LPA

Customer Support Associate at IBA Dosimetry GmbH

Chandigarh

1-3 Yrs

₹ 8-11 LPA

Sales at Renault Nissan Technology Business Centre IndiaPvt.Ltd

Chennai

1-7 Yrs

₹ 3-9 LPA

Accounts Payable at Burns & McDonnell

Mumbai

3-6 Yrs

₹ 5-8 LPA

Intern at RSM Delivery Center Private Limited (India)

Kolkata, Hyderabad / Secunderabad

7-10 Yrs

₹ 9-12 LPA

Customer Support Associate

American Society Of Mechanical Engineers

3-7 Yrs

Delhi/Ncr

22d ago·via naukri.com

Customer Support Associate - MNC || Jaipur & Gurgaon

Pioneer Placement Services

0-5 Yrs

₹ 3.25 - 4.5L/yr

Lucknow, Jaipur, Delhi/Ncr

2d ago·via naukri.com

Customer Support Associate

Good Life Placements (glp)

0-5 Yrs

₹ 3.5 - 4.75L/yr

Varanasi, Kolkata, Bhopal +6 more

2d ago·via naukri.com

Immediate Openings: Customer Support Associate | Salary upto 4.5LPA

Impac

0-5 Yrs

₹ 1.25 - 4.5L/yr

New Delhi, Gurgaon / Gurugram

2d ago·via naukri.com

Customer Support Associate

White Force Outsourcing Services

0-5 Yrs

₹ 3 - 5.5L/yr

New Delhi

5d ago·via naukri.com

Customer Support Associate - Gurgaon & Jaipur || Salary upto 38K

Pioneer Placement Services

1-3 Yrs

₹ 3.25 - 4.5L/yr

Gurgaon / Gurugram, Jaipur, Delhi/Ncr

8d ago·via naukri.com

Customer Support Associate -Google Platform Services!!

Manning Consulting

0-5 Yrs

₹ 3 - 5L/yr

New Delhi, Gurgaon / Gurugram

14d ago·via naukri.com

Customer Support Associate

Shining Stars Institution & travels

0-5 Yrs

₹ 2 - 4.5L/yr

Noida, New Delhi, Gurgaon / Gurugram

26d ago·via naukri.com

Customer Support Associate|| Telecaller|| Grad & Fresher- @Gurgaon

Linchpin Technologies

0-4 Yrs

₹ 1.75 - 3.75L/yr

Delhi/Ncr, Gurgaon / Gurugram, Noida

6mon ago·via naukri.com
How was your last interview experience?

Recently Viewed

SALARIES

Gallagher

DESIGNATION

INTERVIEWS

Global Newborn Solutions

No Interviews

DESIGNATION

INTERVIEWS

RishiKirti Technologies

No Interviews

JOBS

Teleperformance

No Jobs

SALARIES

HCLTech

JOBS

Tech Mahindra

No Jobs

REVIEWS

Cognizant

No Reviews

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent