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5 Customer Delight Executive Jobs

Customer Delight Executive

1-5 years

Gurgaon / Gurugram

1 vacancy

Customer Delight Executive

Bombay Shaving Company

posted 9d ago

Job Role Insights

Flexible timing

Job Description


Customer Delight Executive - D2C

Key responsibilities would be as follows:

Delighting customers with every interaction.
Proficiency in written and oral communications
Create an impact by improving metrics like Response time, Resolution time and CSAT score.
Troubleshoot and resolve customer issues.
Support team in adhoc tasks as per the process requirements.
Coordinate with internal and external stakeholders.
Responding to customers' calls, emails, and WhatsApp queries and providing end to end resolution.
Prior experience in customer service is mandated preferred industry D2C - Beauty, and Ecom.

Shift Time -
Mon - Sat, Sat WFH
6 days working



Employment Type: Full Time, Permanent

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What Customer Delight Executive at Bombay Shaving Company are saying

Customer Delight Executive salary at Bombay Shaving Company

reported by 4 employees with 5-9 years exp.
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₹4.2 L/yr - ₹6 L/yr
40% more than the average Customer Delight Executive Salary in India
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What Bombay Shaving Company employees are saying about work life

based on 71 employees
59%
44%
59%
100%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Bombay Shaving Company Benefits

Health Insurance
Cafeteria
Work From Home
Job Training
Team Outings
Education Assistance +6 more
View more benefits

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