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1 Apollo Inffratech Customer Care Manager Job
Service Manager / Customer Care Manager
5-7 years
Kolkata, Mehsana, Kadi + 1 more
1 vacancy
Service Manager / Customer Care Manager
Apollo Inffratech
posted 3d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Service Manager / Customer Care Manager
- Experience & Expertise required: 5 to 7 Years of Experience: Proven track record in handling Concrete Paver Block Machines.
- Customer Handling Skills: Ability to effectively address and resolve customer queries and concerns, ensuring customer satisfaction.
- Team Management: Strong leadership skills to guide and motivate the service team to achieve targets.
- Complaints Management: Expertise in identifying root causes, implementing solutions, and preventing recurrence of issues.
- What We Offer:
- Opportunity to work with industry leaders in construction equipment manufacturing.
- A dynamic and growth-oriented environment.
- Competitive salary and benefits package.
- Key Responsibilities:
- Oversee service operations and ensure timely resolution of customer complaints.
- Train and mentor the service team to deliver exceptional customer support.
- Collaborate with cross-functional teams to improve machine performance and reduce downtime.
- Maintain strong customer relationships and drive customer satisfaction metrics.
- Home
- About Us
- Promoters
- Products
- Concrete Batching Plant
- Mobile Concrete Batching Plant
- Inline Concrete Batching Plant
- Compact Concrete Batching Plant
- Dry Type Batching Plant
- Fixed Form Concrete Road Paver
- Slip Form Concrete Road Paver
- Texture Cure
- Concrete Block Making Machine
- Concrete Pipe Making Machines
- Cage Welding Machine
- Dry Mix Mortar Plant
- Self Loading Concrete Mixers
- Services
- Activities
Employment Type: Full Time, Permanent
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Apollo Inffratech Benefits
Free Transport 
Health Insurance 
Soft Skill Training 
Work From Home 
Job Training 
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