filter salaries All Filters (1)

Clear all

35 Customer Care Executive Jobs in Pune

Customer Care Executive

0-1 years

Pune

1 vacancy

Customer Care Executive

Sistema Shyam Teleservices

posted 1mon ago

Job Role Insights

Flexible timing

Job Description


Your mission at Sistema.bio:
Reporting to the After Sales Service Manager, the customer care Executive will be responsible foranswering incoming calls related to service queries & complaints, call registration and onlinetroubleshooting over the phone. You are also responsible for handling all the customersprofessionally according to the global standards of Sistema.bio with the central focus on customersatisfaction.


Youll be in charge of:

  • Respond to inbound customer queries weekly and document them.
  • Handle outbound customers and drive upselling.
  • Handle remote troubleshooting of client issues including timely escalation to relevant teams.
  • Providing ad hoc support to teams as needed.
  • Lead major call campaigns as required.
  • Maintain customer records systematically for other teams to step in.
  • Handle remote M2s and after SV calls to drive customer satisfaction.

More about YOU:


Degree or Diploma. Example: Any Business related or customer relations course.


Key Experiences & Skills:

  • Experience in customer service.
  • Good Computer skills.
  • Experience working with customers in a rural set up.
  • Other important details:
  • This position is based in Baner,Pune.

Employment Type: Full Time, Permanent

Read full job description

What Customer Care Executive at Sistema Shyam Teleservices are saying

Customer Care Executive salary at Sistema Shyam Teleservices

reported by 1 employee with 2 years exp.
Lock Unlock
₹1.8 L/yr - ₹2.3 L/yr
20% less than the average Customer Care Executive Salary in India
View more details

What Sistema Shyam Teleservices employees are saying about work life

based on 181 employees
69%
65%
45%
100%
Flexible timing
Monday to Friday
Within city
Day Shift
View more insights

Sistema Shyam Teleservices Benefits

Soft Skill Training
Team Outings
Job Training
Health Insurance
Cafeteria
Work From Home +6 more
View more benefits

Compare Sistema Shyam Teleservices with

Bharti Airtel

4.0
Compare

Vodafone Idea

4.1
Compare

Jio

3.9
Compare

Tata Teleservices

4.0
Compare

Bharat Sanchar Nigam

3.9
Compare

Mahanagar Telephone Nigam

3.7
Compare

Aircel

4.4
Compare

Telenor

4.1
Compare

Videocon Telecommunications

4.0
Compare

Tata Communications Transformation Services

4.0
Compare

Tikona Infinet

3.5
Compare

HFCL Limited

3.9
Compare

Bharti Infratel

4.5
Compare

Excitel Broadband

3.6
Compare

Vedang Cellular Services

3.8
Compare

Ciena

4.2
Compare

CommScope

3.7
Compare

Rakuten Symphony

3.4
Compare

You Broadband

3.9
Compare

Airtel DTH Services

4.1
Compare

Similar Jobs for you

Customer Care Executive at Zehn Solutions

Nagpur

0-4 Yrs

₹ 1.75-3 LPA

Customer Care Executive at Allsec Technologies

Bangalore / Bengaluru

₹ 2-2.25 LPA

Customer Care Executive at Allsec Technologies

Bangalore / Bengaluru

0-1 Yrs

₹ 1.75-2 LPA

Customer Care Executive at Adroit Synergies

Noida

0-1 Yrs

₹ 0.5-2 LPA

Customer Care Executive at eClerx

Mohali, Chandigarh

0-1 Yrs

₹ 2-3 LPA

Customer Care Executive at Allsec Technologies

Bangalore / Bengaluru

₹ 2-2.25 LPA

Customer Care Executive at JAK DTH

Chennai

1-6 Yrs

₹ 1-1.5 LPA

Customer Care Executive at Allsec Technologies

Bangalore / Bengaluru

0-1 Yrs

₹ 2-2.5 LPA

Customer Care Executive at ADA TECH SOLUTIONS PRIVATE LIMITED

Pune

1-3 Yrs

₹ 2-3 LPA

Customer Care Executive at ADA TECH SOLUTIONS PRIVATE LIMITED

Pune

0-4 Yrs

₹ 1.75-3.25 LPA

0-1 Yrs

Pune

1mon ago·via naukri.com

0-5 Yrs

₹ 0.5 - 3L/yr

Pune

17d ago·via naukri.com

0-5 Yrs

₹ 1.5 - 3.75L/yr

Pune

10d ago·via naukri.com

0-2 Yrs

₹ 1.5 - 2.25L/yr

Pune

15d ago·via naukri.com

0-3 Yrs

₹ 1.5 - 3L/yr

Pune

16d ago·via naukri.com

0-2 Yrs

₹ 1.5 - 2.25L/yr

Pune

23d ago·via naukri.com

0-3 Yrs

₹ 1.5 - 2.5L/yr

Pimpri-Chinchwad, Pune

29d ago·via naukri.com

Customer Care Executive

ADA TECH SOLUTIONS PRIVATE LIMITED

1-3 Yrs

Pune

21d ago·via naukri.com

1-3 Yrs

Pune

21d ago·via naukri.com

Customer Care Executive

ADA TECH SOLUTIONS PRIVATE LIMITED

0-4 Yrs

Pune

21d ago·via naukri.com
How was your last interview experience?

Recently Viewed

REVIEWS

Cognizant

No Reviews

SALARIES

Wurth Elektronik

COMPANY BENEFITS

Flipkart

No Benefits

SALARIES

M G Bakers

SALARIES

Mphasis

SALARIES

M G Bakers

SALARIES

M G Bakers

INTERVIEWS

Flurys- THE Park

No Interviews

JOBS

RedLock

No Jobs

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent