CUSTOMER Care EXECUTIVES

MDINDIA HEALTH INSURANCE TPA PVT LTD is looking for CUSTOMER CARE EXECUTIVES to join our dynamic team and embark on a rewarding career journey Handling customer inquiries and resolving issues via phone, email, or chatProviding product and service information to customers and assisting them with their needsResponding promptly to customer complaints and escalating issues as neededMaintaining accurate and up-to-date customer records and documentationProcessing orders, refunds, and exchanges as requiredCollaborating with other departments, such as sales and marketing, to ensure the timely and accurate delivery of products and services to customersConducting customer satisfaction surveys and gathering feedback to improve the customer experience