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1 Leeway BPO Customer Care Executive Job
Customer Care Executive
0-1 years
₹ 2 - 2.15L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
New Delhi
1 vacancy
Customer Care Executive
Leeway BPO
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
LEEWAY BPO INDIA PRIVATE LIMITED is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey
- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Curating streamlined email and social media communication mediums for offers, updates and much more
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience
Employment Type: Full Time, Permanent
Functional Areas: Other
Read full job description What Customer Care Executive at Leeway BPO are saying
Rating based on 1 Customer Care Executive
review
Anonymous · Teli sales
in Delhi
Likes
Nothing
Dislikes
3rd class bpo Management Staff not supportable Salary not given on time every month Company make any rules without informed companies employees Manager HR Attitude problem .
Read 1 reviewCustomer Care Executive salary at Leeway BPO
reported by
9
employees
₹1.1
L/yr - ₹2.1
L/yr
35%
less
than the average Customer Care Executive Salary in India
View more details
What Leeway BPO employees are saying about work life
based on 3 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Leeway BPO Benefits
View more benefits
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