Crm Executive

• Interaction with Clients
• Handle Customer calls / queries
• Co-ordinating with customers, sales team & internal stakeholders as required
• Respond to customer's calls and emails in a timely manner
• Responsible of sending welcome letters, generating allotments, issuing of Demand note / Reminder Letters.
• All other formalities with regard to registration, transfer, cancellation, refund, recovery of outstanding right till possession.
• Good communication skills
• Handling High Net Worth Individuals (HNIs)customers hand hold through the complete process.
• Single point of contact for customers from the booking through the complete life cycle till possession.
• Managing customer receivable with clear targets for collection
• Timely collection of due payments
• Ensuring client documentation on time
• Preparation of MIS reports required by management
• Customer-service orientation & customer delight
• Problem analysis and resolution

Please note that candidate must have exposure into Real estate Industry.

Interested candidates can reach out on- 8422038346 or tanvi.desai@cciprojects.co.in