Crm Executive

Roles and Responsibilities

1. Serve as the primary point of contact for customers, addressing inquiries, and ensuring timely resolution of issues.
2. Accurately enter and manage customer data and sample information
3. To coordinate with customers and sales person from Order till dispatch
4. Analyze customer feedback to identify areas for improvement in our services.
   Collaborate with cross-functional teams to resolve complex issues and improve overall customer satisfaction.
5. Proficiency in Google sheets
6. The ideal candidate will have a strong background in customer handling and ensuring exceptional customer service and experience.