The primary responsibility of the Lead - Security Loss Prevention is to safeguard regional inventory in line with company policies and report directly to the Ethics and Integrity (EI) Team at Swiggy. This role requires cross-functional collaboration with stakeholders and active involvement in regional Warehouse operations, providing oversight on inventory and preventing/minimizing losses for the Company. Responsibilities:
Process Improvement and Loss Prevention:
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Effectively partner with Ops and cross-functional teams to evaluate business processes related to inventory protection and loss prevention
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Conduct bi-weekly/monthly reviews and reporting of identified losses and work on solutioning to prevent recurrence of losses identified
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Follow-up completion of CAPA [Corrective actions and preventive actions] with regards to Concern areas.
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Train and educate employees on security protocols and best practices to prevent losses.
Warehouse audits:
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Ensure SOPs are up to date by coordinating with Ops/Infra/facilities teams and helping in understanding leading industry practices to benchmark the security and loss prevention preparedness of the Company
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Assist Ops in conducting periodic audits and suggest changes to control posture where required
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Ensure compliance with SOPs through periodic on-ground audits
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Monitor warehouse operations to detect and prevent potential security threats and breaches v. Business Continuity Plan (BCP) - Respond to crisis incidents implement crisis management plans.
Investigation:
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Manage investigations into theft, fraud, and other security incidents, ensuring compliance with company policies and legal requirements
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Escalate all critical incidents to business partners including but not limited to warehouse operations and HR
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Review the loss matrices as per business requirements/cadence and prepare root cause/action plan along with the Key stakeholders
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Maintain accurate records of security incidents, investigations, and loss prevention activities v. Liaise / assist in interactions with law enforcement agencies when necessary.
Surveillance and Monitoring:
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Monitor CCTV cameras and surveillance systems to detect and respond to suspicious activities.
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Conduct regular patrols of the warehouse premises to ensure security protocols and guidelines are followed.
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Investigate and report security breaches, thefts, and other incidents promptly.
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Implementation Follow-up of Security Plan.
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Ensure accurate records of entry and exit logs including those around movement of inventory and other materials are maintained.
Qualifications and Experience:
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Graduation with experience in Security, Loss Prevention, Asset Protection, Investigations, or Inventory Management.
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Previous experience in a warehouse environment will be an advantage.
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University degree level or equivalent through experience and professional certification.
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Experience in law enforcement or security-related professions.
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Experience in managing or coordinating investigations and security audits.
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Knowledge of information security processes and systems, including security equipment and technology.
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Should have relevant certifications in the security domain.
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Effective communication skills.
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Proficient in English and a local language based on the Job location.
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Ability to multi-task and work in a dynamic, fast-paced environment.
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Desired Qualification A certification in CISSP will be an added advantage.
Employment Type: Full Time, Permanent
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