Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

C.R.I. Pumps

Compare

3.8

based on 726 Reviews

Video summary

14 C.R.I. Pumps Jobs

ZONAL SERVICE HEAD

C.R.I Pumps Pvt Ltd

3.8

based on 726 Reviews

7-10 years

Pune

1 vacancy

ZONAL SERVICE HEAD

C.R.I. Pumps

posted 2mon ago

Job Role Insights

Fixed timing

Key skills for the job

Software Configuration Management Customer Service Pumps Budgeting Complaint Management

Job Description

: Engineering graduate having 7 to 10 years of experience in managing the complete service function at the zonal level

AGE LIMIT: 30 40 Years of Age

JOB DESCRIPTION:

Effectively lead, motivate and develop the service team across the Zone, thereby to ensure organization objectives are being carried out.
Creating, Developing and managing the service network Service Centers, Field service mechanics Imparting of training to the service centres and dealers
Enhancing the service process and practices to the Industry standard product details, offering of customer service including maintaining customer relationships and managing the Customer service care.
Providing necessary technical knowledge tools to marketing team, dealers and service centers
Effective Product Complaint Management Spares Management co-ordination with the Product development, Manufacturing, Central Planning, Marketing and Service Centres
Defective management Repairing efficiency as per the company standards Auditing Customer feedback and satisfaction
Budgeting and controlling of the service expenses
Analysis on Product Complaint Defective Management Efficiency of Customer Care Service center preparing of various reports
Will have extensive traveling across the Zone

DESIRED CANDIDATE PROFILE:

Male candidates with Comprehensive Industry Knowledge, Strong Customer-Facing Skills, Excellent leadership qualities, Innovative, Good communication and having quick decision making skills.

REPORTING TO: National Head Technical Service

RELEVANT INDUSTRY: Pumps, Automobiles, Electrical Electronics

Salary and Benefits will be commensurate with qualifications and experience, and will not be a constraint for deserving candidates. Innovative compensation schemes are offered. Candidate should own a Laptop compulsorily for performing of various reporting activities.

Employment Type: Full Time, Permanent

Read full job description