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C.R.I. Pumps

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14 C.R.I. Pumps Jobs

ZONAL SERVICE HEAD

7-10 years

Pune

1 vacancy

ZONAL SERVICE HEAD

C.R.I. Pumps

posted 2mon ago

Job Description

: Engineering graduate having 7 to 10 years of experience in managing the complete service function at the zonal level
AGE LIMIT: 30 40 Years of Age
JOB DESCRIPTION:
  • Effectively lead, motivate and develop the service team across the Zone, thereby to ensure organization objectives are being carried out.
  • Creating, Developing and managing the service network Service Centers, Field service mechanics Imparting of training to the service centres and dealers
  • Enhancing the service process and practices to the Industry standard product details, offering of customer service including maintaining customer relationships and managing the Customer service care.
  • Providing necessary technical knowledge tools to marketing team, dealers and service centers
  • Effective Product Complaint Management Spares Management co-ordination with the Product development, Manufacturing, Central Planning, Marketing and Service Centres
  • Defective management Repairing efficiency as per the company standards Auditing Customer feedback and satisfaction
  • Budgeting and controlling of the service expenses
  • Analysis on Product Complaint Defective Management Efficiency of Customer Care Service center preparing of various reports
  • Will have extensive traveling across the Zone
DESIRED CANDIDATE PROFILE:
  • Male candidates with Comprehensive Industry Knowledge, Strong Customer-Facing Skills, Excellent leadership qualities, Innovative, Good communication and having quick decision making skills.
REPORTING TO: National Head Technical Service
RELEVANT INDUSTRY: Pumps, Automobiles, Electrical Electronics
Salary and Benefits will be commensurate with qualifications and experience, and will not be a constraint for deserving candidates. Innovative compensation schemes are offered. Candidate should own a Laptop compulsorily for performing of various reporting activities.

Employment Type: Full Time, Permanent

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What C.R.I. Pumps employees are saying about work life

based on 726 employees
57%
77%
43%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
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C.R.I. Pumps Benefits

Job Training
Health Insurance
Soft Skill Training
Free Transport
Free Food
Team Outings +6 more
View more benefits

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