Customer Service Executive

About Company:

Credit Mantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non-traditional data sources. We have over 2 Million users, work with 40+ lenders and have seen strong traction. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders consumers on one side and lenders on the other.

We are recruiting (English + Hindi) Speaking Candidates for a leading NBFC, below are the Roles and Responsibilities.

Role & responsibilities

1.Perform inbound & Outbound Customer calls .

2. Explaining about Credit and Cibil Score to the customer.

3 . Understand credit concerns customers have when their loan or credit card gets rejected .

4. Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus

.

Preferred candidate profile

1. Hindi Speaking Fluently(Hindi Mandatory)

Perks and benefits

1. No Night Shift or rotational shift( only General shift 9:30am -6.30 pm)

2. Joining Bonus of Rs. 6000 3 Attractive Incentives (5000 - 20,000) apart from salary

4. Providing DRA Certification course for free of cost

5.Half Yearly Increment of 2k in Net Take home & Annual Increment post probation

6. Insurance benefit.

Interested Candidates share your resume to :

Monica - 9790850988

E- Mail ID : monica@creditmantri.com