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17 Creative Capsule Jobs

Senior IT Systems Engineer/Tech Lead (Windows)

6-11 years

Panaji

1 vacancy

Senior IT Systems Engineer/Tech Lead (Windows)

Creative Capsule

posted 3mon ago

Job Description

  • Preventive maintenance of servers including OS updates, BIOS updates, antivirus updates, firmware updates, disk clean-ups, defragmentation
  • Provisioning Dev/QA/Staging/production Webservers/DB Servers setup and configuration
  • Plan and execute environment cleanup on a regular basis
  • Install and configure servers like but not limited to IIS, MSSQL, MySQL
  • Troubleshoot issues as and when they occur and find optimum solutions
  • Provisioning of ad-hoc IT systems as per client requirements
Network/Server Maintenance and Monitoring
  • Support and administration of office network including but not limited to network switches, APs, firewall, UPS, Wi-Fi controller, etc
  • Roll out software updates and patches using the software update server
  • Monitor servers and services using various tools like but not limited to PRTG, CloudWatch
  • Monitor and manage server backups regularly and start backups manually when automatic backups fail
  • Help Cloud and DevOps team to configure and manage automation scripts
  • Help Cloud and DevOps team to set up and configure CI/CD jobs using Jenkins, GitLab, etc
  • Set up, configure, and manage Docker containers
  • Ability to configure network firewall under supervision
  • Create local websites on IIS, Nginx, and Apache
  • Configure services like but not limited to DNS, DHCP under minimum supervision
  • May also have to configure and troubleshoot Linux servers for application hosting, file sharing, and basic services
  • Ability to configure and troubleshoot data center servers
Documentation, Training, Reports
  • Create technical documentation
  • Prepare reports as directed by management
  • Review and evaluate new services and tools requested
  • Manage and track licenses and subscriptions of various development/Ops tools and services like but not limited to SSL, JIRA, Office365, SendGrid
As a Tech Lead, you will
  • Lead and mentor team members in troubleshooting and maintenance tasks
  • Train team members on best practices and technical concepts
  • Review and approve team outputs for quality and compliance
  • Make critical decisions regarding task prioritization and issue resolution
  • Foster a collaborative environment to enhance team productivity
Technical Qualifications
  • Experience in software, hardware, and network troubleshooting
  • Experience installing, configuring, and maintaining services such as IIS, MySQL, MSSQL, Active Directory, DNS, DHCP, WDS, WSUS
  • Experience with Docker
  • Hands-on experience with cloud service providers like Azure, AWS, GCP is an added advantage
  • Strong working knowledge of Windows OS and related applications
  • Understanding of networking, TCP/UDP, and IP routing
  • Knowledge of Linux server administration, including basic shell scripting and managing services, is good to have
Personal Skills
  • Ability to stay calm and professional in troubleshooting and resolving support issues
  • Likes working with people and training others
  • Strong work ethic, personal accountability, and dependability
  • Ability to adjust tasks and schedules and adapt to changing priorities
  • Capable of working well under pressure
Education and Work Experience
  • Graduate degree in a computer-related field
  • Over 6 years of experience in system administration
  • MCSE, MCSA, and Azure certifications are preferred but not required

Employment Type: Full Time, Permanent

Read full job description

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What people at Creative Capsule are saying

What Creative Capsule employees are saying about work life

based on 19 employees
100%
100%
64%
Flexible timing
Monday to Friday
No travel
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Creative Capsule Benefits

Team Outings
Job Training
Soft Skill Training
Health Insurance
Child care
Cafeteria +6 more
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