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Senior IT Systems Engineer/Tech Lead (Windows)
Creative Capsule
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Preventive maintenance of servers including OS updates, BIOS updates, antivirus updates, firmware updates, disk clean-ups, defragmentation
- Provisioning Dev/QA/Staging/production Webservers/DB Servers setup and configuration
- Plan and execute environment cleanup on a regular basis
- Install and configure servers like but not limited to IIS, MSSQL, MySQL
- Troubleshoot issues as and when they occur and find optimum solutions
- Provisioning of ad-hoc IT systems as per client requirements
Network/Server Maintenance and Monitoring
- Support and administration of office network including but not limited to network switches, APs, firewall, UPS, Wi-Fi controller, etc
- Roll out software updates and patches using the software update server
- Monitor servers and services using various tools like but not limited to PRTG, CloudWatch
- Monitor and manage server backups regularly and start backups manually when automatic backups fail
- Help Cloud and DevOps team to configure and manage automation scripts
- Help Cloud and DevOps team to set up and configure CI/CD jobs using Jenkins, GitLab, etc
- Set up, configure, and manage Docker containers
- Ability to configure network firewall under supervision
- Create local websites on IIS, Nginx, and Apache
- Configure services like but not limited to DNS, DHCP under minimum supervision
- May also have to configure and troubleshoot Linux servers for application hosting, file sharing, and basic services
- Ability to configure and troubleshoot data center servers
Documentation, Training, Reports
- Create technical documentation
- Prepare reports as directed by management
- Review and evaluate new services and tools requested
- Manage and track licenses and subscriptions of various development/Ops tools and services like but not limited to SSL, JIRA, Office365, SendGrid
As a Tech Lead, you will
- Lead and mentor team members in troubleshooting and maintenance tasks
- Train team members on best practices and technical concepts
- Review and approve team outputs for quality and compliance
- Make critical decisions regarding task prioritization and issue resolution
- Foster a collaborative environment to enhance team productivity
Technical Qualifications
- Experience in software, hardware, and network troubleshooting
- Experience installing, configuring, and maintaining services such as IIS, MySQL, MSSQL, Active Directory, DNS, DHCP, WDS, WSUS
- Experience with Docker
- Hands-on experience with cloud service providers like Azure, AWS, GCP is an added advantage
- Strong working knowledge of Windows OS and related applications
- Understanding of networking, TCP/UDP, and IP routing
- Knowledge of Linux server administration, including basic shell scripting and managing services, is good to have
Personal Skills
- Ability to stay calm and professional in troubleshooting and resolving support issues
- Likes working with people and training others
- Strong work ethic, personal accountability, and dependability
- Ability to adjust tasks and schedules and adapt to changing priorities
- Capable of working well under pressure
Education and Work Experience
- Graduate degree in a computer-related field
- Over 6 years of experience in system administration
- MCSE, MCSA, and Azure certifications are preferred but not required
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for System Engineer Hardware roles with real interview advice
What people at Creative Capsule are saying
What Creative Capsule employees are saying about work life
based on 19 employees
Flexible timing
Monday to Friday
No travel
Creative Capsule Benefits
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