11 Control Room Jobs

Role & responsibilities

An alarm monitoring and electronic surveillance operator plays a crucial role in

ensuring the security and safety of individuals and properties. Here are some

common responsibilities associated with this role:

Alarm Monitoring:

• Monitor security alarm systems, including burglar alarms, fire alarms, and CCTV cameras. Respond promptly to any alarms received and take appropriate action, such as contacting the relevant authorities or dispatching security personnel. Perform daily control room tasks with high integrity and efficiency.
• Monitor & Respond to Fire alarms & coordinate with Sec/Guards whenever Fire alarm occurred.
• Monitor Intrusion System & Responding to Intrusion Alarm.

Surveillance Monitoring:

• Monitor surveillance cameras and other electronic surveillance systems to detect and respond to potential security threats or incidents. Maintain constant vigilance over multiple feeds and ensure any suspicious activity is reported and addressed accordingly.
• Monitor activities of employees working inside the warehouse and Keep Surveillance on them.
• Look for any Unsafe Activity and Unsafe condition and report the same whenever it occurs.

Incident Response:

• Assess the nature and severity of security incidents based on alarm or surveillance system alerts. Take appropriate action, notify the necessary authorities, and follow established protocols for crisis management and emergency response.

Communication and Reporting:

• Maintain clear and effective communication with internal teams, clients, and emergency services. Document and report all security incidents, providing detailed records of events and actions taken.
• Keep a record of any incidents and report these to the FSS & Safety & Security Manager Report any alarm activation to the FSS & Safety & Security Manager.
• Reporting all deviations, abnormalities to FSS team immediately.

Technical Support:

• Ensure all Security and Safety Equipment are in Operational Condition (i.e., CCTV, ACS, FACP, PA System, Intrusion System).
• Highlight all issues related to alarm systems, surveillance cameras, and other security devices. Seek technical assistance from clients and colleagues to ensure the smooth operation of security systems.

Alertness and Attention to Detail:

• Remain focused and alert during long hours of monitoring. Exercise keen observation skills to detect any unusual activities or potential security breaches.
• Alert co-workers during emergencies through PA system During any kind of emergency evacuating the building by using PA system during emergency.
• Announce False/Test massages on PA system whenever required.

Access control System:

• Issue & withdraw Access cards & Access Rights to co- workers & visitors & maintain records of the same.

Conducting Investigations:

• In the event of security incidents, security supervisors may be responsible for conducting preliminary investigations. This involves gathering evidence, interviewing witnesses, reviewing surveillance footage, and documenting incident reports. They may collaborate with law enforcement agencies or internal security teams to resolve issues and take appropriate action.

Preferred candidate profile

• Any Graduate with relevant work experience
• Must have Good Communication Skills