Operations Support Executive

Roles and Responsibilities

• L1 Support:
  Provide first-level technical support to clients, addressing inquiries and troubleshooting issues related to school bus management software.

• Route and Vehicle Setup:
  Configure the bus routes and vehicle assignments within the School Bus Management system.

• Training Customers:
  Conduct training sessions for school administrators, drivers, and attendants on effectively using the our School Bus Management System. Develop training materials and user guides to facilitate learning.

• Certification Compliance (AIS-140):
  Assist in the AIS-140 certification process for School buses by coordinating necessary inspections and documentation to meet regulatory standards.

• Coordination with Fitment Team:
  Work closely with the fitment team to ensure that all vehicles are equipped with necessary hardware and software components. Facilitate communication between stakeholders to streamline installation processes.