Staff Software Engineer(Lead Level), AI/NLP/LLM/Gen AI

Job Title: Staff Software Engineer

Locations: Bangalore / Ahmedabad / Pune

Reports to: Director, Software Engineering

A quick snapshot…

We are looking for a talented Staff Software Engineer to help us build the next-gen Conga products. You will act as a subject matter expert as this will pertain to building architecture and working with cross-functional teams to help resolve issues. Working closely with senior stakeholders to understand business requirements and help them translate these into technical requirements for the development team. The Platform Services team is a tightly integrated team serving the foundational platform components of Conga products. We architect, build, run, and support all the internal systems and services that run Cloud Revenue Lifecycle Management.

Why its a big deal…

This is one of the critical roles in the project, where you will be an expert in product development, a good team player, and will lead and mentor your team members. We believe in using the best tools for the task at hand so the ability and desire to learn new programming languages and technologies is necessary. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day. This role determines the root cause for the most complex software issues and develops practical, efficient, and permanent technical solutions.

Are you the person we’re looking for?

Related Experience. You should have 7+ years of Hands-On experience in the development of AI models, writing codes, building algorithms, and deploying models into production environments. Your experience with NLP, Generative AI, fine-tuned LLM’s and LM models like GPT 4, Llama, BERT etc. and experience in building RAG pipelines is highly desired for this role• you should have experience with deep learning models, recommendation engines. It would be great to have exposure to Agentic AI models like Semantic Kernel/Lang Graph, usage of CI/CD pipelines, containerization (Docker, Kubernetes), and cloud deployment (Azure/AWS/GCP).

Component and Service Design: You should be able to design and build reusable components, microservices, and APIs that can be leveraged across multiple AI projects within Conga. Developing and maintaining libraries of reusable codes, tools, and templates that accelerate AI development is necessary. You must ensure that all components are built for integration with existing systems, supporting seamless data flow and interoperability and to be able to communicate complex technical concepts to stakeholders, ensuring that they understand the capabilities and limitations of AI technologies.

Deployment Tools. You should possess hands-on experience working with containers and Kubernetes and Demonstrate success executing development work within an Agile environment.

Agile Development and Planning. You would be a part of the agile team, which includes design, development, testing, planning, backlog grooming, and support during the project lifecycle. You will work with product owners and architects to understand detailed requirements and own the code from design, and development to test automation.

AWS or Azure Cloud. You should be proficient with cloud architecture, cloud design patterns, and AWS or Azure cloud technologies.

Education. A bachelor’s degree in engineering or equivalent.

Here’s what will give you an edge…

Effective communication and interpersonal skills. You’re comfortable initiating and engaging in collaborative discussions. You are skilled at reading and adapting to different communication styles. When you speak, you are clear and concise. Your strong listening skills help to build trust and foster connections with our clients. They also ensure you collect the right information so you can resolve issues most expediently.

Initiative. You do not wait around for things to happen or for your manager to tell you what to do. You are not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Passionate Problem Solver. Proactive, self-driven, and enjoys solving complex problems, not just in the primary area of responsibility but across boundaries. Identify and implement best practices for coding as well as development processes and perform as a trusted contributor requiring little to no supervision and demonstrating the ability to meet deadlines, exceed goals, and create benchmarks for success.

Did we pique your interest?

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please drop us a line. We'd love to hear from you!

Dont meet every requirement for the role? 

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga were dedicated to building a diverse, inclusive, and authentic workplace. So, if youre excited about this role, but your experience doesnt align to every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or another role.