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1 CompuCom Operations Associate Job

Operations Associate-1

0-4 years

₹ 2.65 - 4.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

1 vacancy

Operations Associate-1

CompuCom

posted 2mon ago

Job Role Insights

Flexible timing

Job Description

The candidate will be responsible for placing orders via the ticketing system involving issues related to desktop, laptop, printers in a timely manner.

Required Skill Set:
Knowledge of Service Now.
Knowledge of different types of Laptops, Desktops, Printers and accessories.
Knowledge of CLP and Market place tools.
Should be able to analyze email requests and respond in a timely manner.
Should be able to classify and prioritize cases as per severity.
Assist teammates with identifying the impact of cases.
Take ownership of incidents that need immediate action.
Monitoring the queues/mailboxes at regular intervals and ensure the completion of task.
Keeping affected business partners informed about any changes or impact due to outage.
Escalating the process as necessary per established escalation policies.
Excellent written and verbal communication Skills
Ready to work in a 24*7 Environment
Represent CompuCom in a professional manner and communicate effectively to stakeholders.
Maintain the highest level of customer satisfaction by resolving all non-technical issues and concerns.

Employment Type: Full Time, Permanent

Read full job description

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What Operations Associate at CompuCom are saying

3.8
 Rating based on 8 Operations Associate reviews

Likes

Company is good they dont fire you even in recesion time, it is good for freshers if you found a good manager in this company you will never leave it

  • Job security - Good
Dislikes

Management is not good open favouritism, manager dont care about hardworking employee and never appriciate your work instead he will all credits to his favorites and he only supports to th people belong to his religion, and he do politics in apprisal ratings aswell

  • Salary - Bad
  • +5 more
Read 8 Operations Associate reviews

Operations Associate salary at CompuCom

reported by 51 employees
Lock Unlock
₹2.6 L/yr - ₹4.5 L/yr
9% less than the average Operations Associate Salary in India
View more details

What CompuCom employees are saying about work life

based on 464 employees
64%
52%
83%
56%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

CompuCom Benefits

Submitted by Company
Soft Skill Training
Health Insurance
Job Training
Cafeteria
Submitted by Employees
Work From Home
Health Insurance
Soft Skill Training
Job Training
Cafeteria
Free Transport +6 more
View more benefits

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CompuCom Pune Office Location

View all
Pune Office
13th Floor, Tower B, EON Free Zone II (SEZ), Located at Survey No. 72, Hissa No. 2/1, Kharadi, Pune, Maharashtra, India Pune
411014

Operations Associate-1

0-4 Yrs

Pune

2mon ago·via naukri.com

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