M365 Unified Communication Specialist

Service operation and evolution: The Unified Communications (UC) specialist engineer will work in Core & Collaboration MS Teams services and supports the operation, monitoring and setup for all voice and video services related to MS Teams telephony, collaboration systems, video conferencing & meeting room devices with the goal of improving the end user experience (UX) and productivity. The Unified Communications (UC) specialist requires network infrastructure knowledge and understanding of supporting a globally managed service deployed on a large scale.

Stakeholder Coordination: Builds relationships with business teams within the organization to support and assess the business needs.

Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Bachelor s/ Master s degree in information technology or related field.

2-3 years experience in information technology.

Working knowledge of Microsoft 365 especially in the following areas: Microsoft Teams voice and video services o Meeting Room devices and MS Teams Telephony deployment and setup.

Microsoft 365 Certified: Teams Voice Engineer Expert(MS-721) or equivalent Collaboration Communications Systems Engineer.

A plus is the good/experienced skills about SharePoint & SharePoint online architecture & infrastructure.

Proficiency in both spoken & written English language is required.