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14 Tata Capital Collections Manager Jobs
Manager - Collections - Housing - Collections - X bucket
3-8 years
Erode
1 vacancy
Manager - Collections - Housing - Collections - X bucket
Tata Capital
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Debt Recovery:Initiate contact with customers to recover outstanding debts through various communication channels such as phone calls, emails, and letters
- Negotiation:Negotiate and establish repayment plans or settlements with customers, adhering to company policies and guidelines
- Customer Communication:Communicate with customers in a professional and empathetic manner, providing information and addressing inquiries related to outstanding debts
- Skip Tracing:Utilize skip tracing techniques to locate and contact customers with overdue payments
- Documentation:Maintain accurate and up-to-date records of customer interactions, payment agreements, and collection activities
- Compliance:Ensure compliance with legal and regulatory requirements governing debt collection practices
- Reporting:Generate regular reports on collection activities, account statuses, and relevant metrics
- Customer Relations:Build and maintain positive relationships with customers to encourage cooperation and facilitate debt resolution
- Quality Assurance:Adhere to established quality standards and follow company procedures for ethical debt collection practices
- Continuous Learning:Stay informed about industry best practices, regulations, and updates related to debt collection
Employment Type: Full Time, Permanent
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What Collections Manager at Tata Capital are saying
Rating based on 102 Collections Manager
reviews
Anonymous · Risk Management & Compliance
in Nagpur
Collection Manager
- Salary - Good
Not any dislike
Collections Manager salary at Tata Capital
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Tata Capital Benefits
Job Training Health Insurance Soft Skill Training Work From Home 
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