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Premium Employer

Colgate Palmolive

Compare

4.1

based on 838 Reviews

Video summary

11 Colgate Palmolive Jobs

Assistant Manager, Social Media Analytics

Colgate-Palmolive (India)

4.1

based on 838 Reviews

2-6 years

Mumbai

1 vacancy

Assistant Manager, Social Media Analytics

Colgate Palmolive

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Data Analytics Social Media Marketing Information Technology Nutrition Analytical Chemistry

+ 4 more

Job Description

Relocation Assistance Offered Within Region
Job Number #165709 - Mumbai, Maharashtra, India

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values Caring, Inclusive, and Courageous we foster a culture that inspires our people to achieve common goals. Together, lets build a brighter, healthier future for all.

About Colgate-Palmolive

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be!

Our diligent household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has supplied to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile...every
single day

The Experience

In today s dynamic analytical / technological environment, it is an exciting time to be a part of the Analytics team at Colgate. Our highly insight driven and innovative team is dedicated to driving growth for Colgate Palmolive in this ever-changing landscape.

What role will you play as a member of the Colgate s Information Technology team?

The incumbent will have to direct a team of analysts to support Insights & Consumer Affairs across the globe by providing social media data and insights. The person is required to be responsible for the identification, tracking, monitoring and reporting potential risks in social media for Colgate and its brands with the concerned teams or individuals in the company. They will be handling and releasing regular and specific reports on pre-determined topics or discovered issues during the daily monitoring while optimizing the monitoring tools to meet the program s needs. The role requires the person to be aware of social media platforms and should be keen to research on topics that are of interest to the company s growth and risk management. The candidate will work on social listening projects where they should be able to read /listen and sort posts from a large pool of data to provide useful insights. Data visualization skills are good to have.

Who are you

You lead a hardworking team and functional expert

Responsible for evaluating and validating the results from the social monitoring tool configured for designated key terms and countries/languages; and provide assessment of risk based on the context.
Raise website and social media postings that potentially put company s brands at risk per agreed to guidelines for prioritization and critical issues that has potential risk.
Deliver standard reporting capabilities and investigate analysis of risk monitoring results.
Validate, document and communicate risk items for issue based on internal guidelines and criteria, develop and deliver standard reports - daily, weekly and monthly
Conduct first level analysis per requests from Consumer Affairs and Executive Risk Management Committee
Follow-up with internal partners regarding their concerns and send them required reports

You connect the dots -

Identify and implement process improvement recommendations in collaboration with Global Consumer Affairs group
Find insights while reading or observing through dedicated projects to help consumer affairs, marketing, research and development teams, legal and brand protection teams be aware of consumer sentiments and conversations.

You are a collaborator -

You will collaborate with other internal partners, such as Digital Marketing, Corporate Communications, Legal, Global/Division/ Subsidiary Management as needed.

You are an innovator -

You will constantly look for opportunities to keep a track of new topics that could cause potential risk to the company.
You should be creative and eloquent with your thoughts and communicate your points clearly and effectively

What you ll need

Bachelor s / Masters degree preferably in Mass Media graduate / post graduate
Experience in any area of social media management Passion for social media industry
Information Systems or another quantitative field a plus
At least 8+ years of professional experience leading a team
Visualizing and presenting data for partners using powerful presentation techniques.
High level of comfort with large sets of data and attend to details and passion for accuracy
Ability to prioritize multiple work assignments and meet deadlines
Well-organized, detail-oriented, ability to prioritize and multi-tasking
Ability to clearly and effectively articulate thoughts and points
Good listening, relationship building and collaboration skills
Effective and Excellent written and verbal communication

What you ll need

We need Strong affinity to work with the business teams
We need working knowledge of consumer packaged goods industry
Understanding of Colgate s processes, and tools supporting analytics (for internal candidates)
Willingness and ability to experiment with new tools and techniques
Good facilitation and project management skills
Ability to maintain personal composure and tactfully handle difficult situations.
Intermediate knowledge of Google Suite/Sheets/Slides
Ability to prioritize multiple work assignments and meet deadlines

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people ensuring our workforce represents the people and communities we serve and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Please complete this request form should you require accommodation.

Employment Type: Full Time, Permanent

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