Assistant Director - Community

The CoinDCX journey: building tomorrow, today At CoinDCX, we believe CHANGE STARTS TOGETHER . You are the driving force that will help us make Web3 accessible to all. In the last six years, we have skyrocketed from being India s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies. While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to an ALL TIME HIGH with us! Inside CoinDCX s Marketing Team Our Marketing team drives brand awareness and user engagement through creative campaigns and strategic initiatives. We re passionate about building a strong brand presence in the competitive blockchain space. If you re a marketer who loves pushing creative boundaries, join us in making CoinDCX a leader in the Web3 world. You need to be a HODLer of these Past experience in community management/ growth, preferably in the fintech industry with an overall work experience of at least 10 years. Understanding of crypto trading terminologies, lingo and DeFi concepts. Active follower of the blockchain and VDA industry who is up to speed with the market realities. Ideally, someone who trades themselves. Strong communication and interpersonal skills, with the ability to engage and inspire diverse community members. Capable of handling tricky conversations during escalations with members calmly. Excellent writing skills, with the ability to simplify complex concepts for a non-technical audience. Analytical mindset with the ability to measure community metrics and derive insights. Passion for fostering communities, building relationships, and driving engagement. Flexibility to adapt to a rapidly evolving industry and work in a fast-paced environment. You will be mining through these tasks Lead our crypto community initiative and champion it as one of our major marketing asset Build and align the community to achieve overall business objectives Foster strong relations with our customers aimed at making them our brand ambassadors. Identify target user segments and create engagement plans tailored to their needs. Set clear goals and key performance indicators (KPIs) for community growth and engagement. Community Management: Oversee all community management activities and ensure a positive user experience. Actively engage with community members and moderate conversations on Telegram Communities. Foster a welcoming and inclusive environment, addressing user concerns and providing timely support. Encourage constructive discussions, knowledge sharing, and collaboration among community members. Identify and build strong relationships with the most active members. Content Creation and Curation: Creating/Curating relevant content to drive engagement on the forums such as relevant industry news, market updates, and insights with the community. Manage brand announcements and communications to the community on the forums. Community Events and Programs: Organize virtual and in-person events, such as webinars, workshops, AMA (Ask Me Anything) sessions, and meetups, to foster engagement and strengthen the community. Develop and manage community incentive programs, contests, and referral initiatives to encourage user participation and growth. Managing event and campaign marketing activities within the community Feedback and Insights:Gather user feedback, suggestions, and concerns and effectively communicate them to the relevant teams within the exchange for improvement. Analyze community metrics, sentiment, and engagement data to derive actionable insights and recommend strategies for enhancing the community experience. Industry Advocacy: Represent the organization in Community forums, and social media discussions to establish thought leadership and promote the organization s brand and values. Stay updated on the latest trends, regulations, and developments in the VDA industry and share relevant information with the community. Team Management : Provide guidance, mentorship, and support to the Community team members, fostering their development and ensuring successful execution. Are you the oneOur missing block You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space. The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape. You act like an owner, constantly striving for excellence, impact, and tangible results in everything you do. You embrace a We over Me mindset, growing individually while fostering the growth of those around you. Change is your catalyst, igniting your passion to build and innovate. You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what s possible. Perks That Empower You Our benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you. Design Your Own Benefit: Tailor your perk package to fit your unique needs. Whether you re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritize what matters most to you. Unlimited Wellness Leaves: We believe in the power of well-being. Take the time you need to recharge, knowing that your health is our priority. With unlimited wellness leaves, you can return refreshed, ready to build and grow. Mental Wellness Support: Your mental health is as important as your professional growth. Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected. Bi-Weekly Learning Sessions: These sessions are more than just updates they re opportunities to fuel your growth. Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape.