Account Manager

• Manage and nurture long-term relationships with assigned customers.
• Develop and implement account strategies in collaboration with cross-functional teams.
• Work closely with customers to understand their business goals and maximize the value of Cognites products.
• Drive renewals and negotiate expansion opportunities for your portfolio.
• Collaborate with the Customer Success and extended Sales teams to ensure customer success and account plans are in place and diligently delivered.
• Contribute to maintaining high Customer Satisfaction.
• Engage customers through newsletters, webinars, and events.

We believe most of these qualifications match your background

• Bachelors degree or relevant work experience.
• 5+ years of experience in customer engagement or account management.
• Familiarity with Account Management methodologies and practices.
• Commercial experience in renewals and/or upselling.
• Confidence in engaging with C-level sponsors.
• Strong communication skills, both written and verbal.
• Experience with data contextualization technology and SaaS.
• Knowledge of heavy asset industries (e.g., oil and gas, power, utilities).
• Familiarity with Salesforce, Clari, Command of the Message, and MEDDPICC (a strong bonus).


Other experiences that are an advantage, but not required:
• Proven track record of turning accounts around.
• Experience in high-growth scale-up organizations.
• Ability to collaborate across corporate functions.
• Self-sufficient with a results-oriented mindset.
• Fluent in a language other than English.